Senior Salesforce Project Manager

iSolved.AI is hiring a Senior Salesforce Project Manager to own end-to-end delivery of Salesforce and/or MuleSoft client projects from kickoff through go-live and handoff. The role manages scope, budget, timelines, risks, client relationships, and cross-functional delivery teams.

Responsibilities:

• Own end-to-end delivery of Salesforce and/or MuleSoft projects, from kickoff and planning through go-live and handoff
• Manage scope, budget, timeline, and risk, including change control when clients want to add scope mid-project
• Serve as the primary point of contact for client sponsors and stakeholders, running status updates and steering committee meetings
• Lead cross-functional delivery teams of developers, architects, QA, and business analysts, often without formal authority over all of them
• Build and maintain project plans, RAID logs, and status reporting
• Run Agile, hybrid, or Waterfall delivery ceremonies as the engagement requires
• Identify problems early, escalate clearly, and drive recovery plans when a project goes off track
• Coordinate with iSolved.Ai architects and engineers so client expectations and technical reality stay aligned

Requirements:

• We're looking for a true project manager: someone who has personally run Salesforce or MuleSoft projects from kickoff to go-live, owning scope, budget, timeline, and the client relationship
• You have been a Project Manager, by title and in practice, on Salesforce or MuleSoft implementations
• 5+ years of project management experience, with 3+ years managing Salesforce and/or MuleSoft projects (implementations, integrations, migrations, or platform rollouts)
• A track record of owning delivery against scope, budget, and timeline, with ownership language on your resume: led, managed, delivered
• Direct, client-facing experience managing business sponsors and stakeholders
• Working knowledge of Agile, hybrid, or Waterfall delivery, and the judgment to know which fits
• Enough platform fluency (Sales Cloud, Service Cloud, Experience Cloud, or Anypoint Platform and API-led connectivity) to hold credible conversations with architects and developers
• Experience managing external vendors, contractors, or distributed delivery teams
• Consulting or contract engagement experience; comfortable ramping up quickly on a new client and project
• PMP, CSM, or similar project management certification
• Salesforce certifications (Administrator, Agile PM, or similar)
• Experience delivering both Salesforce and MuleSoft projects, especially integration-heavy engagements
• Background in a consulting or multi-client environment