Lead Field Service Engineer - Drives

GE Vernova is hiring a Lead Field Service Engineer - Drives to install, commission, maintain, and troubleshoot drive and power systems at customer sites and aboard vessels. The role also provides technical and project leadership, customer training and support, and assistance with service opportunities and customer upgrades.

Responsibilities:

• Perform installation and commissioning on drive systems, power systems, at customer site locations
• Performs troubleshooting activities at site locations during scheduled Port visits or at sea to diagnose problems, determine appropriate resolution, and implements corrective actions
• Performs a wide range of engineering tasks to ensure the technical integrity and proper installation and commissioning of our equipment
• Develop documentation to execute work such as commissioning and maintenance procedures, as well as execute customer training
• Execute on site project management and technical leader duties to resolve customer issues and provide customer satisfaction
• Identify sales opportunities for service agreements, spare parts, training, and upgrades
• Provide on call support in response to customer calls for service
• Assist in the growth and direction of the North American business
• Provide support to engineering teams working on customer upgrade projects
• Complete timely service reports and other administrative requirements
• Perform work on-board vessels within GE / Customer safety guidelines either in shipyards or offshore
• Extended hours / overtime maybe required during peak periods and emergency circumstances
• Domestic or overseas travel to customer sites for extended periods of time

Requirements:

• Bachelor's Degree in Electrical Engineering or related discipline from an accredited college or university
• Associate's Degree or related discipline from an accredited college or university with a minimum 5 additional years of related industry experience
• High School diploma or GED equivalency with a minimum of 8 years of related industry experience
• US Person with the ability to achieve security clearance for Department of Defense projects
• Must be physically fit to be able to board vessels offshore
• For field service engineers that have the potential of working offshore, must be able to pass a Helicopter Underwater Egress Training (HUET) and offshore survival course which includes activities in a swimming pool
• GE Vernova will only employ those who are legally authorized to work in the United States for this opening
• Background in a customer facing position within a Service environment
• Ability to execute increasingly complicated assignments, which require considerable engineering skill and creative ability and independent judgment
• Strong computer proficiency and technical aptitude with the ability to utilize MS Office applications