IBM Business Automation Consultant

IBM Business Automation Consultant

Location: Middletown, PA (Hybrid)

Duration: 12+ Months

Position Summary:

• We are seeking a highly skilled and experienced IT Consultant to develop, enhance, maintain, and support enterprise workflow and document management application built on IBM Business Automation Workflow (BAW), IBM FileNet, Java/J2EE, and Kofax Capture. This role will primarily focus on supporting and enhancing InfoMAP, the PUC s enterprise case management and content management platform, which supports business processes, document management, scanning, and workflow automation across multiple program areas.
• The ideal candidate will bring deep, hands-on technical expertise in IBM BAW development, FileNet integrations, Java-based enterprise applications, and Kofax Capture, with the ability to independently troubleshoot complex application issues, implement enhancements, and support modernization initiatives. Must be comfortable working with existing enterprise and legacy systems while delivering reliable, secure, and maintainable solutions.

Key Responsibilities:

• Design, develop, enhance, and maintain enterprise business workflows using IBM Business Automation Workflow (BAW).
• Support and enhance the existing Info MAP enterprise case management and content management system, including its business workflows, document processing, and integrations.
• Develop, maintain, and troubleshoot IBM FileNet applications, including Content Engine, document repositories, metadata management, document retrieval, and content lifecycle processes.
• Design, develop, and maintain integrations between IBM BAW, FileNet, Java applications, and other enterprise systems.
• Support IBM Case Manager and IBM Content Navigator applications, including case management functionality, customizations, and workflow integrations.
• Develop and maintain Java/J2EE applications, web services, APIs, and backend components supporting enterprise business processes.
• Support and troubleshoot Kofax Capture applications, including document scanning, OCR, indexing, validation, batch processing, and integration with FileNet.
• Investigate and resolve complex application defects, workflow failures, document processing issues, system integration errors, and performance-related problems.
• Analyze existing application architecture, business workflows, and source code to identify opportunities for optimization, performance improvements, and modernization.
• Develop and integrate REST and SOAP APIs to support communication between IBM platforms and other enterprise applications.
• Collaborate with business stakeholders, application developers, Data Management, infrastructure teams to analyze requirements and implement technical solutions.
• Perform application testing, debugging, code reviews, deployment validation, and production troubleshooting to ensure application stability and reliability.
• Support application upgrades, technology modernization initiatives, and improvements to existing workflow and document management solutions.
• Document application architecture, workflow configurations, integration components, technical specifications, and troubleshooting procedures.
• Provide technical knowledge transfer to internal development teams to support ongoing application maintenance and long-term sustainability.
• Participate in code migration from TFS to Azure DevOps (ADO) with Git version control.
• Utilize Azure DevOps (ADO) for work item tracking, CI/CD pipelines, source code management, and deployment activities.
• Support ongoing application maintenance, enhancements, optimization, and production support.

Required / Desired Skills

• Bachelor s degree in computer science, Information Technology, or a related field (or equivalent experience). Required
• Experience in enterprise application development, maintenance, and system integration, Required 5 Years
• Hands-on experience in IBM workflow and content management technologies. Required 5 Years
• Proven, hands-on experience developing, enhancing, deploying, and troubleshooting enterprise applications using IBM Business Automation Workflow (BAW) Required
• Strong proficiency in IBM FileNet, Content Engine APIs, document management, object stores, metadata, document retrieval, security, and integration Required
• Strong hands-on experience in Java/J2EE development, debugging/testing, deployment and maintaining existing Java-based applications. Required
• Demonstrated experience working with Kofax Capture Required
• Kofax Capture: scanning workflows, OCR, document indexing, validation, batch processing, troubleshooting, and document export/integration processes. Required
• Experience developing and supporting integrations between IBM BAW, FileNet, Kofax Capture, and enterprise applications. Required
• Experience working with IBM Case Manager and IBM Content Navigator in enterprise content management or case management environments Required
• IBM Content Navigator customization, including plug-in development and UI configuration Required
• Experience developing and consuming REST and SOAP web services, including XML and JSON-based integrations. Required
• Experience with relational databases, SQL queries, stored procedures, and database integrations. Required
• Experience using source control, application lifecycle management, and DevOps tools such as TFS, Azure DevOps (ADO), Git Required
• Experience supporting and modernizing IBM BPM, IBM BAW, IBM FileNet, or IBM Case Manager applications in large enterprise environments Highly desired
• Experience customizing IBM Content Navigator, developing FileNet integrations using Java APIs, and troubleshooting complex IBM platform issues Highly desired
• Hands-on experience with Tungsten Total Agility, formerly Kofax Capture Highly desired
• IBM professional certification in Business Automation Workflow or FileNet, including a verifiable IBM-issued credential. Highly desired
• Familiarity with Microsoft .NET technologies, including C#, ASP.NET, and SQL Server. Highly desired
• Background in government, utilities, or other highly regulated environments Highly desired