This role will support both the Application Intake Room (AIR) and Processing teams. Responsibilities will include receiving and handling incoming mail, assisting with Optical Character Recognition (OCR) activities, preparing applications for processing, and supporting application processing as needed. The position requires someone who can move between intake and processing responsibilities based on daily business needs.
This is primarily an in-office position, five days per week, with core working hours of 7:00 a.m. to 3:30 p.m. There may be opportunities for some work to be performed from home depending on the work assignment and business needs; however, candidates should expect the role to be primarily onsite.
This is a hands-on operational role supporting the full application workflow, from initial mail intake and OCR through application processing. The employee should be comfortable working in a production-focused environment, shifting between responsibilities, and maintaining accuracy while handling a high volume of work.
The necessary equipment for work performed in the office will be provided. If the employee is approved to perform work from home, they will need to have their own appropriate equipment for remote work.
