Manager, Production Services

Parexel is hiring a Manager, Production Services to lead and oversee clinical trial supply production operations. The role guides teams and cross-functional partners in packaging, labeling, production planning, and batch documentation while ensuring regulatory compliance, quality, and timely delivery.

Responsibilities:

• Lead, mentor, and develop Production Services team members while fostering a collaborative, high-performance culture
• Oversee clinical trial supply production workflows, ensuring projects remain on schedule and deliverables are achieved
• Monitor operational progress, manage priorities, and provide escalation support for complex supply chain challenges
• Support packaging, labeling, manufacturing support, batch documentation, and production planning activities
• Ensure compliance with Good Manufacturing Practices (GMP), Good Distribution Practices (GDP), regulatory requirements, and departmental procedures
• Drive problem solving and mitigation planning to address project risks and timeline challenges
• Support supplier compliance, quality metrics, training compliance, audits, inspections, CAPA activities, and continuous improvement initiatives
• Collaborate with cross-functional clinical supply chain stakeholders to ensure successful project execution and customer satisfaction
• Contribute to operational excellence, process improvement initiatives, and lean management practices
• Support business growth through participation in internal initiatives, client-facing activities, and strategic operational planning

Requirements:

• Strong leadership, problem-solving, and operational decision-making skills
• Expertise in clinical trial supply chain operations and GMP-regulated environments
• Experience supporting packaging, labeling, production planning, and clinical supply activities
• The ability to influence teams, prioritize competing demands, and navigate operational challenges
• Strong communication and collaboration skills with global cross-functional teams
• A customer-focused mindset with a passion for delivering solutions that ultimately support patients
• Bachelor's degree in Life Sciences, Pharmaceutical Sciences, Logistics, Engineering, or a related discipline, or equivalent experience
• Approximately 6 to 10+ years of experience in clinical trial supply chain, pharmaceutical production, clinical logistics, or a related regulated environment
• Strong knowledge of Good Manufacturing Practices (GMP) requirements and clinical supply chain operations
• Experience with production planning, packaging design, labeling operations, and supply chain execution
• Ability to identify risks, resolve operational issues, and implement mitigation strategies
• Strong project management, organizational, and stakeholder management skills
• Fluent English communication skills
• Experience within a Contract Manufacturing Organization (CMO) supporting clinical trial supplies
• Previous people leadership or team management experience
• Pharmaceutical Sciences educational background or equivalent pharmaceutical industry expertise
• Experience leading global or geographically dispersed teams
• Financial, budgeting, profitability, KPI, and forecasting experience