Staff Software Engineer

Intuit is hiring a Staff Software Engineer to lead the architecture and delivery of SCORE’s AI-powered tax savings discovery capabilities. The role sets technical direction, builds production AI experiences, and partners across product, design, tax, data science, and platform teams to deliver accurate, reliable customer recommendations.

Responsibilities:

• Drive the technical strategy and architecture for SCORE, including LLM-backed discovery, agentic and orchestration flows, and the logic that decides what is deterministic versus what is left to model judgment
• Lead design and delivery of complex, cross-team initiatives from ambiguous problem statements through production launch and iteration
• Write, review, and elevate the quality of production code across services and application logic; set patterns others build on
• Establish best practices for building with LLMs in production: prompt and context design, latency and cost management, guardrails, and quality measurement
• Define how we evaluate correctness, including expert-graded rubrics, automated evals, and clear correctness dimensions that tie model output to tax accuracy
• Partner with product, design, and tax experts to turn customer needs into technical roadmaps, and with data science and platform teams on model serving, data, and infrastructure dependencies
• Identify and resolve reliability, performance, and scalability risks before they reach customers; contribute to incident response and operational excellence
• Mentor senior and mid-level engineers, and influence technical decisions and standards beyond your immediate team