DUTIES AND RESPONSIBILITES:
• Responsible for elicitation, analysis, and documentation of business requirements.
• Research and exploration of user requirements, costs, and benefits in support of documentation required for the demand management process.
• Responsible for analyzing the business needs to identify new processes and process improvements that will meet those needs.
• Documents current business processes and models to define requirements and/or gaps.
• Analyze detailed system factors including input/output requirements, information and paper flow, hardware, and software needs.
• Analyze “soft" system factors including roles, responsibilities, policy, culture, etc.
• Evaluate the impact of potential software and process changes on the organization.
• Develop and facilitate groups as necessary in pursuit of eliciting and defining requirements.
• Assist in the creation of the business case documentation.
• Understanding of architectural consistency and usability standards.
• Defines and develops user test cases and validates test results during testing.
• Executes unit and functional test cases.
• May conduct system demonstrations and training sessions, as well as participate in design/review of training content.
• Plays a third level support role by helping to troubleshoot and resolve issues with production systems.
• Participates in associate meetings and communicates any concerns to management.

QUALIFICATIONS AND REQUIREMENTS:
• Bachelor’s degree in computer science, Information Systems, Business, or another related field or equivalent work experience.
• Proven experience leading data migration requirements from legacy systems into a new ERP (Sage X3) environment
• Strong hands-on expertise in requirements elicitation, documentation, and management, with emphasis on data mapping, transformation rules, and validation
• Deep understanding of data structures, data quality, and migration best practices, with the ability to identify gaps and risks early
• Self-driven and accountable professional with strong stakeholder management and communication skills, able to drive outcomes with minimal oversight
• Working knowledge of Confluence and JIRA.
• Experience in any of the following business areas is desired: Sales operations, order entry, accounting, finance, procurement, warehouse operations, order management, and order fulfillment.
• Minimum of 3-5 years’ business analysis or systems analysis experience is preferred.
• Bonus: Sage X3 experience (ERP).

Associate is expected to operate at a proficient level across the following areas of technical knowledge and skill:
• Ability to organize and prioritize work.
• Detail oriented, proactive, creative, and efficient
• Intermediate level abilities in Excel, Outlook, PowerPoint, Visio, and Word
• Familiarity with application integration methods to include understanding of data mapping process.
• Ability to effectively work both independently and collaboratively in a team environment
• Ability to work on simultaneous and complex projects, with domain expertise in at least one business area.
• Expertise in ERP solution selection and implementation is a plus
• Ability to communicate effectively to both technical and non-technical audiences in written and non-written format
• Ability to work with all levels of associates
• Ability to work with minimal supervision in a very dynamic environment
• Ability to learn new systems and tools
• Knowledge of software development life cycle methodologies, processes, and procedures.
• Active listener
• Effective in a variety of formal/informal presentation settings: one-on-one, small, and large groups.

Job Title: Configurator/Developer - Process Automation

Location: Montreal, QC

Duration: 12 Months

The IDP Configurator is responsible for the analysis, configuration, development, deployment, and support of intelligent document processing solutions primarily based on the UiPath platform. They act as a functional and technical expert to automate document processing and optimize business processes.

Main responsibilities

Analyze business processes and identify opportunities for document automation.
Design, configure and develop IDP solutions with UiPath Document Understanding, IXP and associated components.
Participate in requirements gathering workshops with the business and IT teams.
Configure the document classification, extraction and validation models.
Develop and maintain automation workflows in UiPath.
Perform unit, integrated and performance tests.
Deploy the solutions in different environments (development, testing, production).
Provide application and operational support for solutions in production.
Diagnose and correct incidents or anomalies.
Participate in the continuous improvement of processes and solutions.
Produce and maintain technical and operational documentation.
Collaborating closely with architects, RPA developers, business analysts, and operations teams.

Requirements and qualifications

Significant experience with the UiPath platform, in particular:
- UiPath Studio
- UiPath Orchestrator
- UiPath Document Understanding
- IXP
- AI Center
Experience in developing and configuring IDP solutions.
Good understanding of OCR concepts, classification and data extraction.
Experience in process automation (RPA/IPA).
Knowledge of API integrations and web services.
Ability to analyze and understand complex processes.
Experience in production support and incident management.
Good ability to explain complex concepts clearly and to collaborate effectively.
Autonomy, rigor and results orientation.

Strengths

Knowledge of financial or regulated environments.
Experience with Power Platform, Blue Prism or other automation platforms.
Knowledge of Agile/Scrum approaches.
Experience with ML models applied to document processing.

Configurator/Developer - Process Automation

Key skills

About this role