AI Automation and Agentic Systems Engineer

Monotype is seeking an AI Automation and Agentic Systems Engineer to transform enterprise workflows through AI-first automation and intelligent agent orchestration. The role partners with teams across the organization to identify automation opportunities, redesign processes, and build scalable AI-driven solutions and agent systems.

Responsibilities:

• Design and configure AI-driven workflows and multi-agent automation systems that streamline and orchestrate business processes
• Build and manage AI automations using low-code/no-code orchestration platforms such as n8n, Workato, UiPath, Zapier, Make, AWS Bedrock, Watsonx, and emerging AI agent tools
• Configure AI agents, integrations, and workflows across enterprise platforms and internal business systems
• Translate business and operational requirements into scalable AI-enabled automation solutions
• Connect systems and tools using APIs, connectors, integrations, and workflow automation technologies
• Support integrations across platforms such as Salesforce, SAP, Slack, Teams, SharePoint, Workday, and other enterprise applications
• Leverage AI platforms including OpenAI, Anthropic, Gemini, Azure OpenAI, and related tooling to support intelligent automation initiatives
• Help implement Retrieval-Augmented Generation (RAG) workflows and enterprise knowledge retrieval capabilities where applicable
• Establish operational processes, monitoring, and governance practices to ensure reliable and effective AI automations
• Collaborate with business stakeholders, IT teams, and operations leaders to identify automation opportunities and improve workflows
• Contribute to the company’s evolving AI automation and orchestration strategy through continuous improvement and experimentation