Job Title: Pega Senior – Smart Disputes & GenAI

Location: Remote (USA)

Experience: 10+ Years (Must)

Certification:

Pega Certified Senior System Architect (CSSA) – Mandatory (Or)

Pega Certified Lead System Architect (LSA) - Mandatory

Required Skills and Qualifications:

10+ years of overall IT experience with strong hands-on Pega development expertise.
Mandatory hands-on experience with the Pega Smart Dispute Framework.
Pega Certified Senior System Architect (CSSA) certification is required.
Strong understanding of credit/debit card dispute processing, chargebacks, and case management workflows.
Experience with REST, SOAP, JSON, XML, and database integrations.
Knowledge of Agile/Scrum methodologies and DevOps tools.
Strong leadership, customer management, communication, and problem-solving skills.

AI / GenAI Skills:

Familiarity with Pega GenAI features and Pega Process AI.
Experience or knowledge of integrating external LLM/AI services into Pega applications.
Understanding of AI-driven workflow automation, intelligent routing, and automated case summarization.

Interested candidates: Please share your updated resume along with your Pega certification details, contact information, current location, work authorization, and availability.

Senior Pega Developer

Key skills

About this role