Data & Systems Reporting Analyst

Empower Community Care is hiring a Data & Systems Reporting Analyst to build and maintain data systems, reporting tools, and dashboards across Evidence-Based Associates projects. The role supports reliable data quality, implementation, decision-making, continuous improvement, and external reporting for children, families, providers, and public partners.

Responsibilities:

• Build, configure, and maintain databases, systems, workflows, automations, and surveys (including survey logic, embedded data, and dashboard configurations) that support EBA project operations, reduce duplication, and ensure consistent data entry
• Translate program, funder, and implementation requirements into practical data structures, validation rules, and user-friendly reporting tools
• Support data integration and reconciliation across numerous platforms
• Clean, normalize, and prepare client, provider, fidelity, outcome, capacity, implementation, and fiscal data for analysis, reporting, and quality review
• Run recurring (monthly, quarterly, annual) and ad hoc reports and dashboards: including data pulls, validation, analysis, and formatting — spanning scorecards, executive summaries, activity/capacity/fidelity/outcome reports, and implementation-monitoring tools
• Prepare project-specific reporting packages and funder/stakeholder deliverables, such as Monthly Activity Reports, statewide data submissions, and performance scorecards
• Maintain registries or tracking tools for participants, providers, therapists, competencies, training milestones, and fidelity indicators
• Review report outputs for accuracy, clarity, and usefulness before sharing with project teams, leadership, funders, providers, or external partners
• Verify and monitor data accuracy, completeness, consistency, and integrity — across client, provider, fidelity, performance, implementation, and fiscal data — through routine audits and validation reviews
• Investigate discrepancies, missing or duplicate records, workflow gaps, and system defects across source systems; maintain data quality controls, audit trails, and remediation processes
• Conduct testing (user acceptance, dashboard, survey, and workflow) and recommend improvements to data collection, reporting, and monitoring based on QA findings and stakeholder feedback
• Create and maintain data dictionaries, reporting specifications, SOPs, workflow documentation, user guides, and training materials
• Collaborate with project teams, trainers, providers, and external partners to ensure data systems are practical, accurate, and aligned with implementation, reporting, fidelity monitoring, and continuous improvement needs
• Prepare and present reports, dashboards, findings, and insights that are accurate, accessible, and useful for leadership, project teams, funders, state partners, providers, and trainers

Requirements:

• Bachelor's degree in data analytics, statistics, computer science, information systems, or a related field; equivalent experience may be considered
• 2–4 years of experience building, maintaining, or improving data systems, reports, and dashboards — including data cleaning, validation, integration, analysis, and quality assurance — for internal and external stakeholders
• Working knowledge and experience in common data, reporting, or database tools; direct experience with specific platforms may be gained on the job
• Ability to manage recurring reporting cycles, project-based timelines, and competing priorities
• Excellent written and verbal communication skills, including the ability to present findings clearly to technical and non-technical audiences
• Data systems: QuickBase or other low-code/no-code platforms, relational tables, formulas, forms, reports, dashboards, and workflow automation
• Survey and data collection: Qualtrics survey design, display/skip logic, embedded data, workflows, dashboards, APIs, automations, and data exports
• CRM and engagement tracking: HubSpot, Salesforce, or similar systems used for contact, provider, county, or stakeholder tracking
• Reporting and visualization: Power BI, Excel, scorecards, dashboards, and stakeholder-ready summaries
• Field experience: Familiarity with behavioral health, child and family services, juvenile justice, child welfare, evidence-based practices, public-sector reporting, or nonprofit program evaluation