Senior Project Manager

Zetron is hiring a Senior Project Manager to lead delivery of its systems to clients from project initiation through closing. The role coordinates customers, vendors, and internal teams while managing contracts, budgets, schedules, risks, compliance, and project reporting.

Responsibilities:

• Organizing and leading meetings and calls with high profile customers and third-party vendors
• Coordinating all project-related activities, including customer, internal and third-party resources
• Serve as the primary point of contact for the customer on project execution, operational performance, and contract delivery matters
• Coordinate communications and activities among Zetron teams, subcontractors, vendors, state agencies, PSAPs, and other stakeholders
• Facilitating project reviews to drive continuous improvement
• Develop and maintain productive working relationships that support successful project outcomes and customer satisfaction
• Ensure project activities are executed in accordance with contract requirements, service obligations, and approved change orders
• Coordinate the review, implementation, and administration of contract modifications and project changes
• Manage subcontractor and vendor performance to ensure delivery commitments, schedules, and quality standards are met
• Support procurement, contracting, and commercial activities as required throughout the project lifecycle
• In partnership with Finance and Operational teams, monitor project budgets, forecasts, resource utilization, revenue performance, and financial objectives
• Prepare and maintain project status reports, dashboards, and performance metrics for customer and internal stakeholders
• Identify financial risks and opportunities and recommend corrective actions when required
• Support achievement of project revenue, margin, and operational performance targets
• Identify, assess, monitor, and mitigate project risks throughout the contract lifecycle
• Ensure compliance with contractual requirements, company policies, and applicable regulatory obligations
• Maintain project governance processes, documentation, and reporting requirements
• Escalate significant risks, issues, and decisions to the Director of Solution Delivery as appropriate
• Other duties as assigned by Company

Requirements:

• Demonstrated experience managing complex technology deployment or managed service projects
• Strong project coordination, stakeholder management, and organizational leadership skills
• Ability to lead cross-functional teams and influence outcomes without direct authority
• Experience managing customer relationships, subcontractors, vendors, and contractual obligations
• Strong financial, scheduling, risk management, and reporting capabilities
• Excellent written, verbal, and presentation skills
• 5+ years of Project Management or Program Management experience leading land mobile radio or telecom programs within contract requirements in a technology environment
• Or any combination of education and experience that provides same expertise
• Experience in public safety communications, NG911, dispatch, radio, or mission-critical communications environments is an asset
• Bachelor's degree in business, sciences or equivalent preferred
• Project Management Professional (PMP) Certification or equivalent, e.g. PgMP, PRINCE2, preferred