Senior Business Analyst

VSP hires a Senior Business Analyst to improve business processes, procedures, and systems through research, analysis, and recommendations. The role leads process-improvement efforts, documents business requirements and impacts, and supports implementation, testing, and change management.

Responsibilities:

• Develop, research, test, and implement business process improvements, procedures, and system changes. Use independent judgement to gather and evaluate information to make recommendations for improvements to business processes or systems
• Develop alternative views and future business needs to assist management in making business changes to stay ahead of the competition
• Research the external market and internal business to find and leverage patterns and best practices to improve business processes
• Apply advanced analysis skills in the development of business process models, procedures, and systems
• Lead teams to continually look at process improvement strategies for business processes and systems
• Evaluate business process changes to identify and document business impacts and benefits at a corporate level
• Act as subject matter expert to provide business requirements for process improvements and system enhancements
• Conduct effective interview/research to determine and document the stakeholders, business needs, and requirements
• Serve as a mentor for requirements methodology and analysis best practices
• Review technical design deliverables to ensure business objectives are reached
• Assist business stakeholders in designing user acceptance testing, defect reporting, and resolution, with the ability to lead others in these activities
• Identification of training and development materials, communications of changes, manuals, etc
• Provide post-implementation support, such as problem resolution, adjustments to new procedures, and change management
• Develop presentations of materials, models, findings, plans, and/or conclusions

Requirements:

• Bachelor's Degree in Business Administration or related field, or equivalent experience
• 4+ years of experience in data gathering, research & analytics, problem identification, and presenting solution recommendations
• 4+ years of experience with financial and risk analysis, making recommendations and preparing business cases, including cost-benefit analysis
• 4+ years of in-depth knowledge of project planning techniques and methodologies
• 4+ years of experience with business process analytics using Excel, flowcharting, activity diagrams, and workflow models
• Demonstrated ability to document, propose, negotiate, and present approaches and solutions
• Ability to visualize and create plans for future business outcomes and changes
• Thorough understanding of business implications, project interdependencies, and system interfaces
• Strong conflict management skills
• Proficient at facilitating meetings and negotiating across all levels of the organization
• Ability to multitask and work in a team environment
• Proven ability to effectively communicate information to a wide variety of technical and non-technical individuals or groups at all levels of the organization
• Regularly exercise discretion and independent judgment in the performance of job duties
• Experience with Dashboards, Advanced Excel, Power BI, SQL