Software Engineer

Optum is hiring a Software Engineer - AI & Security Technology to develop and support technology solutions for physical corporate security operations. The role builds applications, AI-powered solutions, integrations, dashboards, and automation while supporting enterprise security platforms, databases, servers, and cloud services.

Responsibilities:

• Support and maintain enterprise corporate security platforms including: Access Control, Visitor Management Video Surveillance Systems, Alarm Monitoring Platforms, Risk Intelligence and Command Center systems
• Design, develop, enhance, and support software integrations between security systems, enterprise applications, and cloud services
• Develop and maintain applications, APIs, databases, automation scripts, and reporting solutions that improve security operations and business processes
• Support AI-driven security initiatives including video analytics, threat detection, automation, reporting, and operational intelligence solutions
• Troubleshoot application, server, database, and integration issues and coordinate resolution of production incidents affecting corporate security operations

Requirements:

• 1+ years of software development experience with a focus on backend systems, automation, or AI-enabled applications
• 1+ years of experience with Python building AI workflows, integrations, APIs, and automation services
• 1+ years of experience designing and implementing agentic workflows, including triggers, decision trees, state management, and multi-step orchestration patterns
• 1+ years of experience integrating enterprise systems and third-party services through REST APIs and event-driven architecture
• 1+ years of SQL skills (queries, joins, data modeling, and performance optimization)
• 1+ years of experience building, deploying, and supporting production solutions through CI/CD pipelines while following security best practices and mitigating operational risk
• Experience with Large Language Models (LLMs) and AI platforms such as Azure OpenAI, OpenAI, Anthropic, or similar services
• Experience developing AI agents that utilize tools, memory, workflow orchestration, and human-in-the-loop decision processes
• Experience processing and analyzing unstructured data including emails, support tickets, documents, transcripts, and call recordings
• Familiarity with Retrieval-Augmented Generation (RAG), vector databases, semantic search, and prompt engineering concepts
• Experience working in regulated environments such as healthcare, security, financial services, or other compliance-driven industries