EHR Implementation

 

Key Responsibilities

Implementation & Deployment

• Lead end-to-end EHR implementations across clinical sites in New Jersey.

• Conduct workflow analysis sessions with physicians and clinical staff.

• Translate clinical and operational requirements into EHR configuration.

• Coordinate go-live activities, including onsite support and stabilization.

• Develop implementation timelines, task lists, and milestone tracking.

Physician & Clinical Engagement

• Serve as a primary liaison between IT and physicians.

• Facilitate effective communication with providers regarding system changes, enhancements, and optimization.

• Gather feedback and convert it into actionable improvements.

• Provide at-the-elbow support during and post go-live.

• Build trust and credibility with clinical leadership.

Troubleshooting & Support

• Diagnose and resolve system configuration, workflow, and user issues.

• Identify root causes and implement sustainable solutions.

• Escalate technical issues appropriately while maintaining ownership.

• Monitor system performance and user adoption metrics.

Process Improvement & Automation

• Identify opportunities to streamline workflows and reduce documentation burden.

• Recommend automation strategies (templates, order sets, macros, smart tools, integrations).

• Collaborate with development teams to prioritize enhancements.

• Drive continuous improvement initiatives across departments.

Training & Documentation

• Develop training materials tailored to physicians and clinical staff.

• Conduct training sessions (in-person and virtual).

• Create workflow documentation and best practice guides.

• Support new provider onboarding.

Compliance & Best Practices

• Ensure implementations align with regulatory requirements (HIPAA, CMS, NJ state guidelines).

• Promote standardized workflows while allowing specialty-specific customization.

• Maintain strong data governance and documentation standards.

 

Required Qualifications

• Bachelor’s degree in Healthcare IT, Health Informatics, Nursing, Healthcare Administration, or related field (or equivalent experience).

• 3–5+ years of EHR implementation experience (provider-facing experience strongly preferred).

• Proven experience working directly with physicians and clinical leadership.

• Strong understanding of ambulatory and/or inpatient clinical workflows.

• Excellent troubleshooting and analytical skills.

• Strong interpersonal and listening skills.

• Ability to translate technical concepts into clinical language.

• Willingness to travel locally within NJ as needed.

 

Preferred Qualifications

• Experience with EHR configuration and build.

• Background in clinical operations or prior clinical experience.

• Experience with workflow optimization and automation tools.

• Knowledge of interoperability standards (HL7, FHIR).

• Project management experience.

• Experience in a multi-site healthcare environment.

 

Core Competencies

• Physician relationship management

• Workflow analysis and redesign

• Process improvement mindset

• Clear communicator and active listener

• Adaptable and calm under pressure

• Detail-oriented with strong follow-through

• Change management skills

 

What Success Looks Like

• Smooth go-lives with minimal disruption to providers.

• High physician satisfaction and adoption.

• Reduced documentation burden through automation and smart configuration.

• Continuous optimization initiatives implemented across sites.

• Strong partnership between IT and clinical operations.

 

Thanks & Regards,