Senior DevOps Engineer

Sword Health is hiring a Senior DevOps Engineer to own and evolve the multi-cloud infrastructure powering its AI Care platform. The role focuses on building reliable, scalable systems, supporting AI models in production, and collaborating across engineering teams.

Responsibilities:

• Design, implement, and maintain scalable, resilient infrastructure to support Sword Health’s high-demand applications and services
• Automate and streamline deployment processes, CI/CD pipelines, and routine maintenance tasks to enhance efficiency and reduce downtime
• Monitor and optimize system performance, proactively identifying and resolving issues to ensure high availability and reliability
• Collaborate closely with development, data, and security teams to ensure seamless integration of infrastructure and code changes
• Drive security best practices by implementing and managing access control, network security, and compliance-related policies across the infrastructure
• Lead incident response and troubleshooting for infrastructure-related issues, ensuring rapid and effective resolution to maintain service continuity
• Mentor and guide junior team members, sharing DevOps best practices and fostering a culture of continuous learning and improvement within the team
• Stay up-to-date with industry trends and emerging technologies, bringing innovative solutions to Sword Health’s DevOps processes and toolchains

Requirements:

• Every hire must demonstrate at least Level 1
• Experience with Linux environments
• Experience with DevOps and GitOps methodologies
• Experience with Kubernetes and Containerized applications (Docker)
• Experience with Infrastructure as Code (Terraform)
• Experience with Monitoring Tools (Google Cloud Monitoring/StackDriver, Grafana, Prometheus/AlertManager, NewRelic)
• Experience with Jenkins
• Experience with CI/CD
• Team player, Solution-oriented, Proactive attitude with “Get Things Done” mindset
• Enthusiast and interested in technologies and innovation
• Fluent in English (written and oral)
• Usage of AI to debug and develop Infrastructure tooling
• Development of AI Agents to automate processes and Infrastructure monitoring and provisioning
• Extra: Experience/Knowledge with Kafka, Prometheus/AlertManager, Grafana, Elasticsearch/ Logstash/ Kibana, Vault, Redis, MySQL, DNS
• Extra: Experience with PHP, Javascript, GoLang
• Extra: Experience provisioning servers and services using AWS, Azure, or GCP
• Extra: Experience/Knowledge with Istio
• Extra: Good know-how about Cloud Networking including VPC Management, Routing, NAT, and overall troubleshooting using TCPdump analysis