Senior Product Manager

AbsenceSoft provides technology that helps employers manage complex workplace experiences. The Senior Product Manager owns a product area's roadmap and delivery, shaping strategy through customer discovery, prototyping, launch, and adoption while driving measurable business outcomes.

Responsibilities:

• Own the roadmap for the product area and contribute to multi-quarter strategy in partnership with product leadership, tying the plan to business outcomes such as retention and expansion
• Talk with customers regularly, including HR administrators, managers, and employees. Run discovery that informs prioritization and surfaces weak ideas before they’re built
• Build and test prototypes with users, partnering with Design on patterns and design-system questions
• Use AI throughout the work, and decide where AI creates real product value and where it does not belong
• Work with engineering on implementation approaches, trade-offs, and technical constraints, and make scope and prioritization decisions for the team
• Deliver on team commitments, adjusting as plans shift, with delivery measured by customer adoption
• Define success metrics before building, instrument what ships, and track and report results after launch
• Support go-to-market for the area by contributing to the launch narrative and enablement for Product Marketing, Sales, and Customer Success, with input on pricing and packaging
• Work closely with Sales and Customer Success, and bring learnings back into the product
• Present roadmap progress and results to product leadership and cross-functional stakeholders
• Create clear requirements, user stories, acceptance criteria, and product documentation
• Drive feature enhancements and manage feature sunsetting to optimize product value and health
• Participate in a highly compliant environment while assisting to maintain company controls and security within your job role
• Assist in maintaining applicable organizational security and compliance controls within your department and role
• Other duties as assigned

Requirements:

• 3-4 years in product management, including scope and delivery for a product area in B2B SaaS
• A track record of contributing to product direction, aligning teams, and delivering measurable business outcomes
• Experience with complex products: rich data models, configurable workflows, integrations, or regulated and correctness-critical systems
• Strong discovery skills and the ability to ground decisions in customer evidence
• Ability to design, build, and test prototypes with users independently, with strong product judgment and attention to user experience
• Fluency with AI tools across discovery, prototyping, and analysis, and sound judgment about when to use AI and when not to
• Sufficient technical depth to engage with engineering on implementation approaches and trade-offs
• Data fluency, including defining metrics, instrumenting products, reading results, and changing course accordingly
• Familiarity with go-to-market, including launch narratives and sales enablement
• Clear, confident communication with engineers, sales and customer success teams, customers, and product leadership
• High independence in ambiguous situations, with a bias toward shipping and learning
• Synthesizes insights from customer research, data, and feedback into clear product decisions
• Grounds prioritization in customer evidence and challenges assumptions with data
• Communicates clearly and builds trust with engineering, design, sales, customer success, and customers
• Collaborates inclusively and welcomes diverse viewpoints in product decisions
• Protects team focus by managing priorities across competing demands
• Brings customer empathy and strong attention to product quality and user experience
• Experience shipping AI or LLM-powered features
• Domain experience in HR tech, leave and absence, benefits, or compliance
• Experience in a high-growth, scaling company