Mechanical Project Engineer, Customer Support

BEUMER Group designs and supports intralogistics and material handling systems. The Mechanical Project Engineer supports and improves installed systems through upgrades, retrofits, troubleshooting, and lifecycle engineering, working with internal teams and customers to improve reliability and long-term value.

Responsibilities:

• Support Customer Support and Sales teams by providing engineering input for system upgrades, retrofits, and modernization proposals
• Assist Service and Project Managers with field support, commissioning assistance, and troubleshooting of installed systems
• Evaluate existing system configurations and customer requirements to develop engineering solutions for modifications and improvements
• Assess system performance, manufacturing feasibility, cost, and maintenance implications of proposed changes to installed equipment
• Develop and modify system layouts and components using 2D and 3D CAD tools, including steel structures, sheet metal parts, and BEUMER equipment. Optimize designs for maintainability, cost-efficiency, and operational performance
• Prepare engineering documentation including specifications, as-built updates, and service-related technical documentation
• Coordinate and support implementation activities, including fabrication, procurement, and installation of retrofit or replacement components
• Collaborate cross-functionally with Engineering, Purchasing, Project Management, and Field Service teams to ensure seamless execution of service projects
• Maintain accurate records, including engineering changes, service reports, and technical documentation
• Develop and support project schedules for service-related engineering efforts, including sequencing of retrofit and upgrade activities
• Review system designs against customer requirements, operational standards, and performance expectations
• Support and lead smaller-scale service engineering projects, including retrofit initiatives and system enhancements (typically within defined service project scopes)
• Participate in root cause analysis and continuous improvement initiatives to enhance system reliability and reduce downtime

Requirements:

• Bachelor's degree in Mechanical Engineering or related field (or equivalent experience)
• 5+ years of experience in mechanical engineering, preferably within material handling, automated systems, or service/support environments
• Experience in mechanical design for automated machinery or material handling equipment
• Broad understanding of machine technologies including mechanical systems, pneumatics, hydraulics, and basic controls integration
• Proficiency in 2D and 3D CAD modeling tools
• Strong knowledge of manufacturing processes, drafting standards, dimensioning, and tolerancing
• Familiarity with electrical motors, power transmission, and system integration concepts
• Understanding of IBC and OSHA requirements related to material handling systems
• Ability to analyze existing systems and develop practical engineering solutions in live operational environments
• Strong problem-solving skills with focus on reliability, maintainability, and lifecycle performance
• Ability to coordinate across multiple disciplines including engineering, service, and operations teams
• Effective use of engineering and project tools to manage service-related work
• Excellent time management and attention to detail
• Strong verbal and written communication skills, especially in customer-facing situations
• Ability to manage multiple priorities in a fast-paced, service-driven environment
• Self-motivated, proactive, and collaborative team player with strong interpersonal skills
• Strong listening skills and customer-focused mindset
• Experience supporting retrofit, upgrade, or field-based engineering activities is highly valued