Senior Project Manager, Technology Enablement & Quality Transformation - Remote

Optum is hiring a Senior Project Manager to lead complex technology initiatives supporting its Quality organization. The role bridges business, operations, quality, and technology teams, delivering strategic programs, modernization, automation, and process improvements that improve quality outcomes and operational efficiency.

Responsibilities:

• Lead complex cross-functional programs and projects supporting Quality, Operations, and Technology organizations
• Manage delivery of strategic initiatives including automation, workflow modernization, AI-enabled solutions, cloud-based technologies, and operational improvement efforts
• Partner with senior leadership to identify opportunities, develop business cases, and provide recommendations that support organizational goals and technology priorities
• Coordinate project portfolios across multiple business capabilities to ensure alignment, resource optimization, and successful execution
• Facilitate strategic planning activities, roadmap development, prioritization discussions, and execution tracking for key business initiatives
• Drive technology enablement efforts that improve workforce productivity, operational efficiency, audit effectiveness, and quality outcomes
• Collaborate with technical teams, product owners, business stakeholders, and vendors to deliver innovative solutions that address operational challenges
• Lead project governance activities, executive reporting, risk management, issue resolution, and stakeholder communications
• Develop and maintain project plans, financial forecasts, resource plans, implementation schedules, and performance metrics
• Support organizational transformation initiatives through effective change management, training, communication, and adoption planning
• Identify opportunities for process improvement and automation through data analysis and operational performance review
• Establish key performance indicators and reporting frameworks to measure project outcomes and business value
• Ensure compliance with organizational governance, security standards, regulatory requirements, and operational controls
• Mentor project managers, analysts, and team members while promoting continuous improvement and delivery excellence

Requirements:

• 10+ years of experience managing large-scale technology, operational, or business transformation initiatives
• Demonstrated experience leading complex cross-functional projects involving multiple stakeholders and business functions
• Experience supporting technology modernization, automation, process improvement, or digital transformation programs
• Proven solid understanding of project management methodologies, governance frameworks, and delivery best practices
• Experience developing executive communications, business cases, status reporting, and strategic recommendations
• Proven ability to manage project budgets, timelines, risks, dependencies, and resource planning activities
• Proven solid stakeholder management and relationship-building skills, including interaction with senior leaders and executives
• Experience facilitating prioritization discussions and coordinating work across multiple teams and business areas
• Exceptional communication, organizational, analytical, and problem-solving skills
• Driver's License and access to reliable transportation
• Bachelor's degree in Information Technology, Business Administration, Healthcare Administration, Engineering, or related field
• Project Management Professional (PMP), Agile, Scrum, or related certifications
• Healthcare, health services, payer, provider, quality, operations, or regulated industry experience
• Experience supporting technology organizations responsible for enterprise applications, workflow management, automation, analytics, or cloud platforms
• Familiarity with AI, machine learning, intelligent automation, or emerging technology solutions
• Experience managing vendor relationships and third-party technology partners
• Knowledge of portfolio management principles, strategic planning processes, and organizational change management