Security IAM Business Analyst

Memorial Hermann Health System is hiring an IAM Business Analyst to plan and execute identity and access management software solutions throughout their lifecycle. The role gathers and prioritizes requirements, coordinates with business and technology teams, and supports project delivery, quality assurance, and end-user satisfaction.

Responsibilities:

• Serves as the primary contact to the business for one or more projects related to IAM
• Gathers, documents and manages business and functional requirements for one or more business solutions related to IAM
• Provides project management support for software releases in IAM as necessary
• Manages relationships with multiple business organizations, technology groups and 3rd party software vendors including: facilitating requirement and design workshops, reviewing designs, test plans and test cases; reviewing vendor deliverables and schedules; managing quality or delivery issues with the vendor; coordinating end user testing and sign-off for in-house and vendor deliverables
• Elicits, analyzes, specifies, and validates the business needs for software development, integration projects and systems support activities. This includes interviewing stakeholders and gathering and compiling user requirements to convey to development teams
• Applies communication, analytical, and problem-solving skills to help support the development process and to ensure that software deliverables are met according to specifications
• Manages the assessment of business requests for projects and enhancements in IAM
• Coordinates and manages User Acceptance Testing (UAT) activities with the business
• Provides support to end users for IAM services
• Maintains flexibility to work on new technologies within the IAM domain
• When required, performs quality assurance on custom and vendor released code in support of both projects and application support activities. Ensures test plans are properly developed and adheres to team standards. Executes test plans to validate application functionality
• Acts as the subject matter expert with “deep” expertise in enterprise IAM (Identity and Access Management), including but not limited to federated SSO (single sign on), MFA (multi-factor authentication) user LCM (Lifecycle management) and provisioning, Identity Governance and Administration (IGA), and Privileged Access Management (PAM)
• Works under minimal supervision with extensive latitude for independent judgment, is professional, self-starting, self-organizing
• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues
• Performs other duties as required

Requirements:

• SaaS deployment experience required
• Strong proficiencies in MS Visio (or similar software), PowerPoint, Word, Excel and general design and project management disciplines is required
• Demonstrates strong presentation skills one-on-one, with small and large groups, and possesses strong analytical, leadership & communication skills including negotiation, conflict resolution, grace under pressure and the ability to manage upwards and across
• Bachelor's degree in Information Systems, Computer Science, Business Administration preferred
• Certifications on IAM vendor platforms preferred
• Two (2) years hands-on experience in management and deployment of IAM systems required including with IAM products and technologies such as Micro Focus, SailPoint, Saviynt, CyberArk, Beyond Trust, CA Identity Manager, One Identity, Okta, Ping, Centrify, and Aveksa
• Experience/ knowledge of products such as Okta, GSuite, VPN, Office 365, and SailPoint is preferred