OpenShift Engineer

The OpenShift Platform Engineer designs, builds, secures, and operates Cotiviti's Red Hat OpenShift container platforms across on-premises, private, and public cloud environments. They own the cluster lifecycle, automate provisioning and operations through Infrastructure as Code and GitOps, and partner with application, security, and infrastructure teams to deliver a reliable, compliant, and developer-friendly platform. They also mentor teammates and promote a culture of automation and continuous improvement.
Principal Responsibilities and Essential Duties Mentoring
Mentor teammates and peers with less experience in containers, Kubernetes, OpenShift, and automation.
Document platform standards, runbooks, and architecture decisions, and lead knowledge-sharing sessions.

Consult / Design Design reference architectures and reusable building blocks for OpenShift clusters, including networking, storage, and multi-tenancy.
Define best practices for application onboarding, container images, and resource management.
Meet with customers and respond to RFQ and compliance questions to review the technical implementation of security controls in our core infrastructure.
Work closely with engineering partners and implementation teams to identify pain points and deliver platform capabilities that eliminate them.
Analyze capacity, utilization, and cost trends, and implement right-sizing and autoscaling improvements to minimize impact.
Evaluate new OpenShift releases, Operators, and complementary tools, and define roadmaps for their adoption.

Build / Run Install, configure, upgrade, patch, and scale OpenShift clusters across on-premises, private, and public cloud environments.
Automate provisioning and configuration using Terraform, Ansible, Helm, and GitOps tools such as Argo CD (OpenShift GitOps).
Build and maintain CI/CD pipelines using OpenShift Pipelines (Tekton), Jenkins, GitLab CI/CD, or GitHub Actions.
Manage cluster Operators, storage, ingress, and networking components, such as OVN-Kubernetes and OpenShift Data Foundation.
Implement monitoring, logging, alerting, and tracing, and tune cluster performance and reliability.
Plan, test, and document backup, disaster recovery, and high-availability procedures, including etcd backup and restore.
Review code and configuration changes from peers and partners to ensure secure and supportable solutions.

Security Operations Troubleshoot complex production issues as an escalation point for the platform, and lead root-cause analysis and corrective action.
Participate in on-call rotations and incident response, and maintain the operational readiness of all environments.
Harden clusters and enforce security policies using RBAC, Security Context Constraints, network policies, and policy engines such as OPA Gatekeeper.
Manage image security, including vulnerability scanning, signing, and trusted registries such as Quay.
Implement cloud security standards, threat modeling methodologies, secure code practices, and processes in tandem with security and software engineers.
Collaborate closely with the Security team to ensure our systems achieve and maintain HITRUST certification and compliance.

General Collaborate with teammates and stakeholders to build a team culture that employs best-in-class practices and drives high levels of internal and external customer satisfaction. Required
Complete all responsibilities as outlined in the annual performance review and/or goal setting. Required
Complete all special projects and other duties as assigned. Required
Must be able to perform duties with or without reasonable accommodation. Required

This job description is intended to describe the general nature and level of work being performed and is not to be construed as an exhaustive list of responsibilities, duties and skills required. This job description does not constitute an employment agreement and is subject to change as the needs of Cotiviti and requirements of the job change. Required
Requirements
Education and experience
Bachelor's degree in computer science, engineering, or a related field, or equivalent practical experience.
Four or more years of experience operating container platforms in production, including at least two years with Red Hat OpenShift or another enterprise Kubernetes distribution.

Technical Strong knowledge of Kubernetes and OpenShift architecture, including Operators, custom resource definitions (CRDs), RBAC, networking, and storage.
Strong Linux administration skills, including networking, performance tuning, and troubleshooting.
Hands-on Infrastructure as Code and configuration management experience (Terraform, Ansible, Helm).
Experience with GitOps and CI/CD tooling (Argo CD, OpenShift Pipelines/Tekton, Jenkins, GitLab CI/CD, or GitHub Actions).
Scripting skills in Bash, Python, or Go.
Working knowledge of monitoring, logging, and tracing tools (Prometheus, Grafana, Elasticsearch, or equivalent).
Experience with at least one major public cloud (AWS, Google Cloud Platform, Azure, or OCI); Running either managed OpenShift or self-hosted in the cloud is preferred.
Understanding of container security practices and compliance frameworks such as HITRUST, HIPAA, and SOC 2.

Non-technical Strong written and verbal communication skills, including the ability to explain technical concepts to technical and non-technical audiences.
Collaborative, service-oriented approach when working with developers, security, and infrastructure teams.
Ability to prioritize, manage multiple tasks, and work independently in a fast-paced environment.
Willingness to participate in on-call rotations and occasional after-hours maintenance windows.
Commitment to documentation, continuous learning, and continuous improvement.

Preferred Red Hat Certified Specialist in OpenShift Administration, or Certified Kubernetes Administrator (CKA).
Experience with OpenShift Service Mesh, Advanced Cluster Management, Advanced Cluster Security, or OpenShift Virtualization.
Experience supporting workloads in regulated environments, such as healthcare.
Cognitive / Mental Requirements
Communicating with others to exchange information.
Problem-solving and thinking critically.
Completing tasks independently.
Interpreting data.
Making timely decisions in the context of a workflow.