Head of Product Design

TRM Labs is hiring a Head of Product Design to lead and grow its product design team while continuing to do hands-on design work. The role sets design priorities and standards, develops talent, and shapes how AI-driven products help users make decisions.

Responsibilities:

• Make TRM's product design team known as an agentic powerhouse, internally and across the industry
• Make design's day-to-day impact visible across the company, not just at launch
• Attract, hire, and develop top design talent, with real attention to each designer's individual growth, not just team output
• Set and manage team priorities, coordinating resources across the product portfolio
• Be a thought leader in agentic design, both internally and externally
• You'll build the bench, not inherit it: sourcing, closing, onboarding, and coaching designers who are good into designers who are great. You'll also make the hard calls when someone on the team isn't leveling up
• You'll set priorities across competing pods and defend them, even when a stakeholder pushes back. Resourcing decisions will be yours to make, and yours to be accountable for
• You have a point of view on how design should run: process, craft, and how decisions tie to business outcomes. AI layers on top of that, not in place of it — you'll be in the file yourself, not directing from the sidelines. TRM's product increasingly means an agent doing the work, so you're defining how a human trusts it
• You'll make sure Sales, Engineering, and the exec team see what design actually produces day to day, not just at launch: the decisions it improves, the deals it helps close, the problems it heads off before they reach a customer. Externally, you'll represent TRM's point of view on agentic design in talks, in writing, in the design community

Requirements:

• Player-coach. You still design, not just direct design
• People leadership. You've built or grown a successful product design team before, not just managed one you inherited, and you've run a team against more demand than headcount, making real trade-offs when priorities required it
• You manage designers as individuals, not a collective — you know their growth areas, and you can point to one whose performance changed because of something you did
• Taste. You know what good looks like across visual design, interaction design, and systems thinking, and you can explain why something is wrong in a sentence a designer can act on
• Agentic fluency. AI already does real work in your process, not just your team's: prototyping, critique, production, and the skills or plugins you've built and shipped to get there
• 7+ years as a practicing product designer, including 3+ years directly managing a design team
• Has built or grown a successful product design team at a B2B SaaS company: hiring, developing, and retaining designers, not just inheriting a roster
• Already designs with AI tools as part of a real workflow (prototyping, critique, or production) and can demo it
• Experience designing product surfaces where AI or automation does real work on a user's behalf, or a clear point of view on how that design problem differs from traditional UI design