Senior Business Analyst (AI COE)

Lineage is hiring a Senior Business Analyst for its AI Center of Excellence. The role embeds in business functions to identify and prioritize AI automation opportunities, translate them into solution briefs for Forward Deployed Engineers, and guide delivery, adoption, and impact measurement.

Responsibilities:

• Embed in one or more assigned business functions and build deep working knowledge of their processes, systems, data, and pain points — becoming the CoE’s resident expert on how those areas actually operate and where AI can automate or augment the work
• Partner with functional areas to document their current-state processes — mapping how work flows today, where the handoffs, delays, and manual steps live — and use that map to identify the highest-value ways to streamline and automate the work with AI
• Act as the primary feeder of work to your paired Forward Deployed Engineer — partnering with functional leaders and subject-matter experts to translate the pain points you uncover into a prioritized, continuously refreshed backlog of well-scoped solution briefs ready to build
• Develop business cases for the opportunities within your areas — including ROI estimates, effort sizing, and risk assessments — to support investment decisions
• Work side by side with your FDE throughout delivery — providing domain context, documenting requirements, facilitating user acceptance testing with the business, and driving adoption once solutions ship
• Create and maintain reporting for CoE leadership that quantifies the value your pod has delivered within its areas and the health of the backlog ahead
• Collaborate with the CoE to coordinate multi-engagement timelines, resource allocation, and stakeholder communications
• Conduct post-deployment impact analyses to validate projected ROI and surface the next wave of opportunities within your areas
• As the team scales, take on additional functional areas, mentor junior Business Analysts, and codify the repeatable BA–FDE pod playbook for embedding in a new area and standing up its backlog

Requirements:

• We are unable to sponsor work authorization, now or in the future, for this role
• 8+ years of experience in business analysis, management consulting, strategy operations, or a similar analytical role
• Experience working cross-functionally with both technical teams and senior business stakeholders
• Proficiency with data analysis tools
• Structure ambiguous problems, build frameworks, and drive decisions with incomplete information
• Build business cases, financial models, and ROI analyses with strong quantitative rigor
• Communicate clearly in writing and verbally, producing clear briefs, decks, and executive summaries for both technical and executive audiences
• Manage relationships and expectations across technical teams and senior business stakeholders
• Domain experience in Lineage's core functional areas or industry vertical
• Familiarity with AI/ML concepts — enough to assess feasibility and have productive conversations with engineers, not necessarily to build models
• Prior experience in an AI Center of Excellence, digital transformation office, or innovation program
• Experience with product management or portfolio management tools (Jira, Asana, Aha!, or similar)
• Background in process improvement methodologies (Lean, Six Sigma)