Engineer 2-3, Resident - DTNA Job Details | Knorr-Bremse

Bendix hires a resident engineer to serve as the primary technical liaison for assigned customers and support the application, integration, validation, and launch of its products. The role coordinates technical issue resolution, delivers customer training, and shares field feedback with internal teams to support product development and improvement.

Responsibilities:

• Manage and coordinate the implementation, validation, and launch of new and existing Bendix and Knorr-Bremse products at customer locations
• Serve as a primary technical contact for assigned customers and build trusted relationships across customer engineering, purchasing, manufacturing, service, and quality organizations
• Provide vehicle- and system-level technical support for Bendix and Knorr-Bremse products, including specifications, applications, system integration, interfaces, performance, troubleshooting, and competitive product differences
• Investigate customer and field concerns, gather and analyze technical data, assist with root-cause analysis, and communicate recommended solutions
• Translate customer requirements and feedback into technical input for Product Development, Application Engineering, Quality, Manufacturing, Sales, and Program teams
• Plan and deliver technical product and system training for customer personnel with minimal supervision
• Coordinate technical activities, track commitments and open issues, escalate concerns when appropriate, and support timely issue resolution
• Participate in customer meetings, product reviews, validation activities, and engineering discussions
• Represent Bendix professionally at customer locations while supporting product quality, safety, brand reputation, and business objectives

Requirements:

• Strong understanding of the commercial transportation industry, including suppliers, OEMs, fleets, dealers, and Original Equipment Service (OES) organizations
• Working knowledge of the operation, design, application, and integration of Bendix and Knorr-Bremse products and systems
• Understanding of engineering development, validation, product launch, problem-solving, and change-management processes
• Understanding of customer engineering, manufacturing, quality, purchasing, service, and product release processes
• Knowledge of technical documentation, engineering specifications, test results, issue tracking systems, and structured root-cause analysis methodologies
• Strong mechanical and electrical aptitude with the ability to perform hands-on vehicle and system troubleshooting
• Strong analytical and problem-solving skills, including the ability to evaluate technical data and recommend solutions based on accepted engineering practices
• Excellent written, verbal, presentation, and interpersonal communication skills
• Ability to establish professional, credible, and trusted customer relationships
• Ability to plan and coordinate moderately complex technical projects and drive actions to completion
• Ability to work effectively within customer-focused, cross-functional, and global matrix organizations
• Ability to remain organized, responsive, and effective when priorities shift or urgent issues arise
• Proficiency with Microsoft Office applications and the ability to utilize technical reporting, diagnostic, and engineering support tools
• 2-5 years of engineering experience within the heavy-duty commercial vehicle, automotive, transportation, or related industry
• Experience supporting product application, validation, testing, troubleshooting, launch activities, or field issue resolution
• Bachelor's degree in Electrical Engineering, Mechanical Engineering, Mechatronics Engineering, or a closely related engineering discipline required
• Knowledge of vehicle braking systems, controls, electronics, communication networks, and CAN/J1939 architecture preferred
• Experience supporting brake systems, vehicle controls, driver assistance systems, vehicle dynamics, or related vehicle technologies preferred
• Experience working directly with OEM customers or in a resident engineering environment preferred