Senior Software Engineer, JSTOR Stewardship

ITHAKA is seeking a Senior Software Engineer to build user-centered web applications for the JSTOR Stewardship team. The role focuses on frontend engineering while leading technical initiatives across product features, collaborating cross-functionally, and improving products through user research, experimentation, analytics, and AI-assisted capabilities.

Responsibilities:

• Design, build, test, deploy, monitor, and maintain production-grade web applications
• Develop intuitive, performant, reliable, and accessible user interfaces with a strong focus on user experience
• Build and integrate APIs and backend services to deliver end-to-end product experiences
• Instrument applications for analytics, experimentation, and observability that enable data-informed product decisions
• Collaborate closely with Product, Design, User Research, Data Science, and Engineering to identify user problems, validate solutions, and iterate based on evidence
• Contribute to technical documentation and design artifacts that help the team share knowledge and communicate architectural decisions
• Use product, operational, and engineering metrics to evaluate technical decisions and continuously improve product quality and engineering effectiveness
• Participate in an on-call rotation supporting production systems
• Occasional travel, comprising less than 10% of the time, may be necessary, with a primary focus on visits to our Michigan and New York offices
• Provide hands-on technical leadership for complex initiatives, from discovery through production, partnering with Product and Design to balance user needs, business goals, and engineering tradeoffs
• Guide technical design and architecture decisions within the team’s product area to improve scalability, maintainability, reliability, and developer experience
• Identify technical debt, operational risks, and opportunities to improve engineering practices and the long-term health of the team’s systems
• Mentor engineers through code reviews, technical design discussions, pair programming, and day-to-day collaboration

Requirements:

• 2 + years of experience
• 5+ year of experience
• Experience building production web applications with React, Vue, or a similar framework, using TypeScript, modern HTML and CSS, and component-based architecture
• Strong frontend skills, including responsive design, accessibility, performance, and maintainable application architecture
• Experience integrating frontend applications with REST or GraphQL APIs, and the ability to contribute to GraphQL services and AWS Lambda functions using Node.js, Python, or similar technologies
• Experience with automated testing, production debugging, and monitoring or observability practices
• Familiarity with CI/CD and cloud-hosted application deployment workflows
• Experience with Git-based development, code reviews, and technical documentation
• Ability to work collaboratively across engineering and with product and design partners, and to communicate technical decisions and tradeoffs clearly
• Ability to use user feedback, product data, or operational metrics to inform engineering decisions and improve user experiences
• Demonstrated experience leading complex technical initiatives from concept through production and operation, including work with ambiguous requirements
• Ability to guide technical decisions and balance user needs, business priorities, engineering quality, and long-term maintainability
• Experience helping other engineers grow through technical guidance, code review, or mentoring
• ITHAKA is not currently considering candidates who require any type of immigration sponsorship (additional work authorization or permanent work authorization) to work in the United States
• we're not considering candidates who are unable to work and reside in the continental U.S
• Experience building AI-powered product experiences or integrating LLMs into customer-facing applications