Product Manager

PCRM is hiring a Product Manager to shape digital experiences for patients and employees through Prelude Connect and Practice Edge. The role owns product roadmaps, turns user feedback into development priorities, partners with cross-functional teams to deliver releases, and supports secure, compliant product development.

Responsibilities:

• Work with the Director of Product to set the vision and build the Prelude Connect roadmap, then get leadership on board with it
• Keep the team on track against the roadmap and adjust when priorities change
• Run quarterly internal focus groups and set up a steady way to hear from patients, including through Medallia
• Turn feedback and market research into clear user stories and acceptance criteria the dev team can build from
• Partner with development, design, central services, operations, and QA to triage bugs, standardize processes, and support training
• Plan and lead releases that hit deadlines and quality standards, and explain what changed to staff, stakeholders, and users
• Keep the product aligned with healthcare regulations and security standards, and spot and manage risks across the product lifecycle
• Use AI tools to prototype, build, and iterate faster
• Support integrations to meet milestone due dates

Requirements:

• Bachelor's degree
• Healthcare experience and at least 2-5 years of experience
• Experience launching products and managing the full development lifecycle, including long-term product strategy
• A strong background in agile development
• A track record of taking projects from idea to launch to measurable outcomes, on a predictable cadence and with stakeholders from many disciplines
• Experience leading focus groups, gathering user feedback, and guiding change management to improve the user experience
• Degree in computer science or a related field
• Healthcare industry experience
• Experience in an agile scrum environment