Senior Product Designer

UpMetrics is hiring a Senior Product Designer to lead end-to-end design across its impact reporting platform, from research through implementation. The role shapes product strategy, evolves existing features, develops new product experiences, and partners with product and engineering teams throughout development.

Responsibilities:

• Conduct user research, usability testing, and synthesis to inform product decisions
• Create wireframes, prototypes, and high-fidelity designs
• Define and implement UX/UI patterns and design systems
• Collaborate with PM and the design team on product strategy and execution
• Collaborate with the engineering team on product development, building and maintaining design artifacts
• Drive user research, design sprints, and workshops to solve complex problems
• Drive the use of personas in product development
• Develop and maintain a deep domain knowledge of our market and its personas

Requirements:

• A degree in Design or related field (Cognitive Science or Psychology, Computer science/Human-Computer Interaction (HCI) / Human Factors, Information Science / Information Design.)
• 6+ years of product design experience
• Experience designing B2B or enterprise SaaS products
• Comfortable owning the full arc, from discovery and research through to shipped execution, including running research yourself across a range of methodologies
• Strong visual design skills, typography, color, and hierarchy, at a level that raises the bar for the whole product rather than matching what's already there
• Deep Figma fluency, including component libraries, auto-layout, and developer-ready handoff
• Comfortable using AI tools like LLMs, Claude Code, Codex, etc. in your design practice and look for where they can reshape it
• Excellent communication and presentation skills, with practical experience partnering with product managers and engineers in an agile environment
• Experience working directly with engineering in a scrum process
• Applicants must be authorized to work in the United States. UpMetrics is unable to sponsor or take over sponsorship of employment visas at this time
• Practical experience designing products that involve the use of collecting, analyzing, reporting, and sharing data and insights
• Experience designing AI features with attention to explainability, confidence signals, and graceful failure
• You follow your nose: when a design decision or research finding catches your attention, you ask why, work backwards to the real problem, and look for a better answer