Marketing Agency Account Manager

Sagent is a purpose-driven marketing agency serving public agencies, nonprofits, and mission-aligned organizations. The Marketing Agency Account Manager leads integrated marketing and communications campaigns, manages client relationships, coordinates cross-functional teams, and oversees campaign strategy and delivery.

Responsibilities:

• Maintain positive client relationships as the agency's primary day-to-day contact for assigned campaigns and projects, using strong project management practices, detailed reporting, and tracking
• Lead project teams to deliver high-quality results on time, within scope, and within budget
• Present strategies, recommendations, and campaign results to clients and internal teams
• Participate occasionally in public outreach events on behalf of clients
• Contribute to the development of integrated marketing campaign strategies and strategic action plans
• Use industry research, digital analytics, and other data to help develop, execute, and optimize integrated marketing campaigns
• Coordinate the implementation of integrated campaigns across internal teams and disciplines
• Write scopes of work, short- and long-form content, and other client-related copy
• Support Sagent's new business efforts by contributing to strategy development and writing and editing proposal content
• Collaborate and have fun with other smart, fun people in a talented team environment
• Perform other duties as assigned

Requirements:

• At least 4 years of agency account management or client-service experience within an advertising, marketing, or public relations agency
• Bachelor's degree in marketing, communications, public relations, business, or a related field, or equivalent relevant experience
• Strong writing and editing skills, including the ability to develop clear, effective client-facing content, scopes of work, strategies, and other communications
• Experience managing project scopes, budgets, schedules, and deliverables
• Proficiency with Microsoft Office Suite, particularly Excel, Outlook, and Teams
• Comfort using AI tools responsibly to support research, analysis, writing, and other agency work
• Experience with agency utilization and time-tracking practices
• Experience using data analytics and reporting tools to analyze campaign performance, inform recommendations, and optimize campaigns
• Experience with public agencies, nonprofits, social-impact organizations, or behavior-change campaigns
• Proposal or RFP response experience
• Familiarity with Workamajig or a comparable agency management platform