Position Overview
We are seeking an experienced Systems Administrator to support and maintain enterprise IT infrastructure, applications, and systems. This individual will be responsible for server provisioning, systems administration, email infrastructure, virtualization, and end-user technology support. The ideal candidate will have strong experience with Microsoft 365, Citrix, Exchange, VMware, and enterprise systems, along with the ability to troubleshoot technical issues and maintain reliable IT operations.
Provision, configure, and maintain server hardware and supporting infrastructure.
Administer and provide technical support for third-party systems and applications, including Dropbox, Code42, DNS, and Mobile Device Management (MDM) solutions.
Support audiovisual systems and meeting room technology, including conference room equipment and Crestron Fusion administration.
Provide administration and technical support for email infrastructure, including Microsoft Exchange and Proofpoint.
Administer, maintain, and troubleshoot Citrix environments to ensure system availability and performance.
Monitor system performance, troubleshoot infrastructure issues, and implement solutions to maintain operational efficiency.
Utilize ServiceNow to manage service requests, incidents, and system-related support activities.
7–10 years of experience in Systems Administration or a related IT infrastructure role.
Hands-on experience administering and supporting Microsoft Office 365.
Strong experience with Citrix administration, maintenance, and troubleshooting.
Experience with Microsoft Exchange and enterprise email environments.
Working knowledge of Proofpoint email security solutions.
Experience with VMware virtualization technologies.
Familiarity with ServiceNow for IT service management, ticketing, and incident resolution.
Strong troubleshooting and problem-solving abilities.
Experience supporting enterprise infrastructure and third-party applications.
Ability to manage multiple technical priorities and work independently.
Strong communication skills and ability to collaborate with technical and nontechnical teams.
