DUTIES AND RESPONSIBILITES:
• Responsible for elicitation, analysis, and documentation of business requirements.
• Research and exploration of user requirements, costs, and benefits in support of documentation required for the demand management process.
• Responsible for analyzing the business needs to identify new processes and process improvements that will meet those needs.
• Documents current business processes and models to define requirements and/or gaps.
• Analyze detailed system factors including input/output requirements, information and paper flow, hardware, and software needs.
• Analyze “soft" system factors including roles, responsibilities, policy, culture, etc.
• Evaluate the impact of potential software and process changes on the organization.
• Develop and facilitate groups as necessary in pursuit of eliciting and defining requirements.
• Assist in the creation of the business case documentation.
• Understanding of architectural consistency and usability standards.
• Defines and develops user test cases and validates test results during testing.
• Executes unit and functional test cases.
• May conduct system demonstrations and training sessions, as well as participate in design/review of training content.
• Plays a third level support role by helping to troubleshoot and resolve issues with production systems.
• Participates in associate meetings and communicates any concerns to management.

QUALIFICATIONS AND REQUIREMENTS:
• Bachelor’s degree in computer science, Information Systems, Business, or another related field or equivalent work experience.
• Proven experience leading data migration requirements from legacy systems into a new ERP (Sage X3) environment
• Strong hands-on expertise in requirements elicitation, documentation, and management, with emphasis on data mapping, transformation rules, and validation
• Deep understanding of data structures, data quality, and migration best practices, with the ability to identify gaps and risks early
• Self-driven and accountable professional with strong stakeholder management and communication skills, able to drive outcomes with minimal oversight
• Working knowledge of Confluence and JIRA.
• Experience in any of the following business areas is desired: Sales operations, order entry, accounting, finance, procurement, warehouse operations, order management, and order fulfillment.
• Minimum of 3-5 years’ business analysis or systems analysis experience is preferred.
• Bonus: Sage X3 experience (ERP).

Associate is expected to operate at a proficient level across the following areas of technical knowledge and skill:
• Ability to organize and prioritize work.
• Detail oriented, proactive, creative, and efficient
• Intermediate level abilities in Excel, Outlook, PowerPoint, Visio, and Word
• Familiarity with application integration methods to include understanding of data mapping process.
• Ability to effectively work both independently and collaboratively in a team environment
• Ability to work on simultaneous and complex projects, with domain expertise in at least one business area.
• Expertise in ERP solution selection and implementation is a plus
• Ability to communicate effectively to both technical and non-technical audiences in written and non-written format
• Ability to work with all levels of associates
• Ability to work with minimal supervision in a very dynamic environment
• Ability to learn new systems and tools
• Knowledge of software development life cycle methodologies, processes, and procedures.
• Active listener
• Effective in a variety of formal/informal presentation settings: one-on-one, small, and large groups.

Job Title: Enterprise Project Manager

Location: Columbia, SC

Duration: 12 Months

W2 Only

Scope of the project:

The Client is seeking a highly experienced Enterprise Project Manager to lead and coordinate complex technology initiatives supporting one of the largest and most critical public-sector healthcare organizations in SC. The PM will be responsible for overseeing a portfolio of concurrent infrastructure, cloud, network, cybersecurity, systems, and operational modernizations projects that support the agency’s strategic technology transformation initiatives. The successful candidate will collaborate with executive leadership, technical teams, business stakeholders, vendors and external partners to ensure successful project delivery while maintaining operational stability and compliance with agency standards.

The ideal candidate brings 10+ years of enterprise project management experience, demonstrated success leading large-scale infrastructure, and cloud transformation initiatives, advanced proficiency with Jira, Confluence, and SharePoint Online, and the ability to rapidly integrate into a fast-paced environment and independently manage complex programs from initiation through implementation.

Daily duties/responsibilities:

Lead multiple concurrent IT Infrastructure & Operations projects, including network, server, cloud, cybersecurity, and modernization initiatives.
Develop and maintain project plans, schedules, milestones, budgets, risk registers, and project documentation to ensure successful project delivery.
Serve as the primary liaison between technical teams, business stakeholders, vendors, and executive leadership for assigned projects.
Utilize Jira to manage project execution, track deliverables, monitor dependencies, and provide program-level reporting and visibility.
Create and maintain Confluence spaces, project documentation, knowledge repositories, decision logs, and operational procedures to support governance and knowledge management.
Design, manage, and optimize SharePoint Online sites, project portals, and document repositories to support collaboration, records management, and project governance.
Facilitate project meetings, stakeholder reviews, technical work sessions, and other project related meetings while ensuring action items are tracked to completion.
Identify, assess and mitigate project risks, issues, and resource constraints while proactively recommending solutions to leadership.
Drive continuous improvement of project management processes, governance standards, reporting practices, and operational efficiencies across the I&O team

Required skills (rank in order of importance):

10+ years of progressive Project Management experience leading enterprise infrastructure, cloud, data center, network, cybersecurity, and technology modernization initiatives.
PMP Certification
Jira Administration and Advanced usage
Confluence Administration and Documentation Governance
Infrastructure and Cloud Migration Experience
Vendor Management Experience
Experience managing multiple concurrent enterprise programs exceeding $1M in total project value.

Preferred skills (rank in order of importance):

SharePoint Administration
Azure DevOps Experience
Medicaid / Healthcare Experience
State / Federal Government Experience
Microsoft Power Platform

Required education | certifications:

PMP Certified

Preferred certifications:

ACP
SAFe
Scrum

Additional skills/duties:

Large Scale Infrastructure Program Delivery
Demonstrated success delivering large-scale infrastructure transformation projects involving cross-functional teams, vendors, and executive stakeholders.

Enterprise Project Manager (W2)

Key skills

About this role