Client Print Application Software Support Specialist

Job Description:

Role Summary: The Client Print Application Software Support Specialist is responsible for supporting, maintaining, and enhancing the Client Print Infrastructure, excluding Mainframe print. This role provides technical ownership for print-related server and client software, output management platforms, print workflows, printer drivers, firmware, monitoring, troubleshooting, upgrades, and vendor coordination. The position requires strong infrastructure support experience, hands-on knowledge of Linux and Windows server environments, and the ability to work across application, infrastructure, business, and vendor teams to ensure stable and reliable print services.

Key Responsibilities

• Proactively support the Client Print Infrastructure, including print-related application software, servers, support servers, and related management platforms.
• Design, maintain, and support Client Print Infrastructure across Linux and Windows server environments.
• Administer and support Linux-based print applications including VPSX output management, Intelligent Document Bundling, and LRS Transforms.
• Administer and support Windows-based print application platforms including Web JetAdmin, HP Security Manager, PageCenterX, Innovate Audit & Reporting, MFPsecure, PMA2, PDDT, and Gateway services.
• Implement, maintain, upgrade, and troubleshoot server-side print software and application server software.
• Implement, maintain, and support client-side print software including PDM, PPM, VPSX Windows Client/Impress, LRSDMON, and SwiftView.
• Perform Server Type Owner responsibilities, including ownership documentation, configuration management, liaison activities with business partners, Linux OS patch coordination, Windows monthly maintenance coordination, and implementation of required issuance packages/task sequences.