Business Analyst - Okta Identity Program

IdenLock is seeking a Business Analyst to support an Okta-focused Identity and Access Management program. The role coordinates application onboarding, operational tracking, reporting, communications, governance, and project administration.

Responsibilities:

• Facilitate daily Scrum coordination meetings and engineering team calls
• Track action items, decisions, risks, issues, and follow-up activities
• Manage and maintain the Okta Application Tracker, ensuring data accuracy and timely updates
• Audit daily timesheet submissions and validate alignment with reported work activities
• Maintain and administer Smartsheet workspaces, reports, dashboards, and project trackers
• Prepare and distribute welcome communications, status updates, and project closure communications
• Coordinate with agency stakeholders, application teams, and project members to obtain required project information
• Collaborate with internal communications teams to review and approve stakeholder-facing communications
• Support project documentation, meeting notes, operational procedures, and reporting activities
• Assist with change management and project coordination activities
• Produce reports, dashboards, and metrics using Smartsheet and Excel to support leadership and operational decision-making

Requirements:

• 3+ years of Business Analyst, PMO Analyst, Project Coordinator, or related experience
• Hands-on experience supporting Okta implementations, integrations, migrations, or application onboarding initiatives
• Strong experience with Smartsheet , including workspace administration, reporting, and dashboards
• Advanced Microsoft Excel skills, including formulas, Pivot Tables, reporting, and data analysis
• Experience facilitating meetings and coordinating cross-functional teams
• Strong written and verbal communication skills
• Exceptional organizational skills and attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Experience supporting project governance, documentation, communications, and operational processes
• Okta
• Smartsheet
• Microsoft Excel
• Project Coordination
• Communications Management
• Change Management
• Documentation Management
• Reporting & Analytics
• Stakeholder Coordination
• IAM Program Support
• Experience supporting Identity & Access Management (IAM) programs
• Experience working with State, Local, or Public Sector organizations
• Experience supporting change management activities
• Experience producing executive, operational, and program-level reporting