Sales Engineer

Airlock Digital develops application control and allowlisting cybersecurity solutions. The Sales Engineer supports the sales process through technical guidance, demonstrations, proof-of-concept evaluations, and solution alignment with customer security needs.

Responsibilities:

• Act as a technical expert and trusted advisor throughout the sales process, helping prospects and customers understand the value of Airlock Digital’s solutions
• Work closely with account managers to identify customer needs, technical requirements, and potential opportunities
• Conduct product demonstrations, presentations, and technical discussions tailored to customer environments
• Clearly articulate the features, capabilities, and benefits of Airlock Digital’s products
• Lead the technical execution of proof-of-concept engagements from initial scoping through successful completion
• Define evaluation criteria and design POCs aligned with the customer’s environment and success metrics
• Maintain regular engagement with prospects to ensure momentum and resolve technical challenges
• Understand customer environments, security requirements, and operational challenges
• Align Airlock Digital’s solutions to address specific business and security needs
• Act as the interface between customers and internal teams during early implementation to support knowledge transfer
• Assist with deployment planning and integration support when needed
• Partner with Product, Support, and Customer Success teams to ensure successful customer adoption
• Provide feedback to product teams based on customer interactions, market trends, and competitive insights
• Assist with RFP, RFI, and tender responses
• Maintain documentation related to POC progress, outcomes, and customer feedback
• Represent Airlock Digital at customer briefings, partner engagements, and industry events when appropriate

Requirements:

• 5+ years of experience in the technology industry, ideally in sales engineering, pre-sales engineering, or cybersecurity architecture roles
• Experience supporting endpoint security, application allowlisting, or related cybersecurity technologies
• Hands-on experience delivering technical product demonstrations, solution evaluations, and proof-of-concept (POC) engagements in enterprise environments
• Strong understanding of enterprise security architectures, Zero Trust security principles, and modern cybersecurity frameworks such as MITRE ATT&CK, NIST, or CIS
• Ability to translate complex security, infrastructure, and operational requirements into practical solution architectures and deployment strategies
• Experience working within enterprise IT environments including Active Directory, Windows administration, APIs, integrations, and cloud platforms
• Experience supporting complex enterprise sales cycles with multiple stakeholders including security, IT operations, and executive leadership
• Strong analytical and problem-solving skills with a customer-first mindset and the ability to troubleshoot technical challenges
• Excellent verbal and written communication skills with the ability to present technical concepts clearly to both technical and executive audiences
• Ability to build trusted relationships and collaborate effectively across sales, product, engineering, and customer success teams
• Bachelor's degree in Computer Science, Cybersecurity, Engineering, or a related technical field, or equivalent practical experience
• Experience operating in a high-growth or fast-scaling cybersecurity company is highly desirable