Analytics Business Specialist

Velera is hiring an Analytics Business Specialist to support the product lifecycle for its Member Insight solutions. The role researches product improvements and issues, translates end-user needs into requirements and solutions, develops reports and training materials, and supports testing, implementation, and user engagement.

Responsibilities:

• Support end-user engagement processes such as assisting credit unions and internal users in the creation of reports
• Research data questions/issues and reporting solutions back to the BI Analysts when a defect is found, or improvement is needed
• Design and develop new reports to solve complex business problems
• Create and maintain educational assets and training materials
• Facilitate internal and external training classes
• Champion and promote analytic tools, methods and conceptual approaches by demonstrating paths to improved business intelligence, and decision making
• Define and execute within product lifecycle and iterative design processes for new work products (reports, educational assets, engagement techniques)
• Participate in formal projects to produce project definition/initiation document clearly defining scope and project objectives; elicit, document and prioritize business requirements, understand business risks, and transition from requirements to solutions and business implementation principles
• Collect, evaluate and compress data and information from various sources, elicit actual user needs, and document a new concept or remediation plan
• Develop use cases and execute test scripts for user acceptance testing processes
• Identify, develop and support business implementation and readiness tasks, mitigating risk and remediating end-user adoption hurdles
• Perform other duties as assigned

Requirements:

• Bachelor's degree in Business Administration, Information Science, Data Science, Applied Math, Business Intelligence or a related discipline or equivalent combination of education and experience required
• Three (3) years product service/support or client relationship experience within the financial services industry required
• Two (2) years Data Analyst or Business Analyst role with experience in large data sets, identifying trends, and relational database required
• This role is currently not eligible for sponsorship
• Two (2) years of experience with data delivery or analytic tools/applications preferred