Application Engineer Job Details | Chart Industries

Chart Industries is seeking an Applications Engineer to serve as a technical resource for field sales and manage technical and commercial evaluations throughout the inquiry-to-order process. The role develops customer solutions and proposals, coordinates internal and customer communications, and supports sales and product application needs.

Responsibilities:

• Receive and review customer specifications for technical and commercial requirements for new equipment projects while developing and aligning proposals for centrifugal turbo-expanders, turbo-compressors, and related equipment and services to generate competitive technical and commercial proposals to the customer to successfully secure new and repeat business opportunities
• Perform technical review of customer/project specifications and identify and rationalize requirements outside of our standard scope/design to ensure the product/proposal package is designed to meet agreed-upon specifications
• Perform calculations and product selections to most efficiently and effectively meet the customer’s process needs
• In conjunction with the Commercial / Sales team, pursue and lead technical and commercial proposal / design concept communications and meetings with the customer in order to steer preference and acceptance of proposed solutions, while seeking out Voice of the Customer feedback in order to better refine or modify the proposal / design concept offerings
• Lead and drive the internal proposal process throughout the sales phase between inside and outside sales personnel and representatives, project management, design engineering, aftermarket, and supply chain. Requires interaction and leadership with other internal and external partners concerning all aspects of the proposal process including engineering, quality, logistics, scheduling, spare parts, field services, legal, and sub suppliers to ensure proposals account for all aspects of internal costs, resources, scheduling, commercial, and legal needs
• Accountable for performing applications engineering and sales activities to meet applicable KPIs such as bookings value, bookings margins, OTD, and proposal pipeline in line with company goals
• Promote and practice proper safety procedures and personal protection equipment
• Develop expert level of product knowledge and application
• Articulate technology and product positioning to both business and technical users
• Provide design and specification development support to consultants, integrators, and distributors
• Respond to functional and technical elements of RFIs/RFPs
• Listen, understand, and convey customer requirements
• Perform technical/ product training for salespeople, estimators, and engineers at targeted accounts
• Assist in the design and development of new products and tools necessary to make target accounts comfortable and successful at selling
• Maintain accurate records of target accounts, opportunities, quotes, projects, contacts, and correspondence in company approved databases and Salesforce
• Resolve customer issues or difficulties in a manner that is consistent with the company mission, values, and financial objectives
• Maintain professional business relationships within target accounts
• Provide status of ongoing projects and future projects
• Identify customer's needs and sales opportunities to help future growth
• Other duties as assigned

Requirements:

• BS in Engineering or another related field
• Experience in centrifugal air/gas turbo-expander/turbo-compressor / turboexpander-gear-generator or other rotating equipment
• At least three (3) years of experience in bidding/proposal preparation for engineered equipment or systems and the ability to read and understand bid/proposal specifications, both from a technical perspective and commercial perspective, as related to Contractual Terms and Conditions
• Competent in reading technical drawings including P&IDs
• Experience with API & ASME codes
• Knowledge of computer software: AutoCAD, SolidWorks, MS Word, MS Excel, MS Project
• Experience in the Oil & Gas, Air Separation and Power Generation required
• Strong communication skills to interface with internal personnel and external customers
• Self starter who can work independently without close supervision
• Expertise in Gas Dynamics / Auxiliary System Design / Control & Electrical or Mechanical Design a big plus
• Experience in Risk Assessment analysis a plus