CCS Global Tech is a rapidly growing Information Technology company with a diverse portfolio of technology products and services and a large network of industry partnerships. With over 22 years of being a successful business with a global talent pool and presence, CCS is a certified Microsoft Gold Partner and specializes in delivering expert Microsoft based solutions for technical and business needs. We have been recognized by Inc. 500 Magazine as one of the fastest growing small companies in the Unites States.

we are a Tier 1 vendor for the City and County of San Francisco for Cloud Services, Staffing Services and Training Services. For this multi-year opportunity with a diverse set of needs to address, we are currently focusing on establishing partnerships with individuals as well as companies who can help us enhance our overall service portfolio, cut lead times, and ultimately help us deliver successfully. We currently hold sizable Government accounts in the San Francisco bay area including City and County of San Francisco, San Mateo County, and Santa Clara County.

We take great pride in our global reach and local influence. Your experience alongside our highly skilled and talented internal team who guide you along the way, offers key insights into what helps you stand out in a competitive job market.

If you are a partner company, please submit resumes with contact information of your own W2 Consultants only. Submitted consultants are expected to have excellent communication skills.

Roles/Responsibility

Non-Technical

- Effectively interact and communicate with peer to Director-level IT professionals.
- Provide feedback to team regarding product issues, enhancements and new features.
- Must have initiative, drive and be a self-starter.
- Ability to ask pertinent questions of others.
- Proactively seek to identify, communicate and implement process related improvements.
- Effectively manage multiple tasks and activities concurrently and able to provide periodic status updates to key stakeholders.
- Collaborate extensively with peers and management to resolve client issues while actively contributing to a growing knowledge network that improves the effectiveness of our team and the information available to our clients.
- Prioritize numerous issues of varying severity, and effectively manage the resolution of all issues within accepted service levels. This includes ownership of the data entered into the Helpdesk system and appropriately updating both client and appropriate employees of status of all issues on a timely basis.
- Good customer skills, be attentive to detail, and responsive to customer tickets.

Technical

- Troubleshoot and recommend technical solutions.
- Develop workaround solutions as appropriate.
- Perform equipment and software upgrades.
- Install, configure, test, monitor, and maintain system and application hardware, and software.
- Diagnose and resolve problems related to hardware and software; and escalate complex issues to other groups or vendors for resolution.
- Maintain familiarity with current computer and network products.
- Adhere to corporate information security guidelines and promote information security among coworkers
- Performs other duties and special projects as assigned.

Mandatory Skills:

13+ Years of Experience in IT
3+ Years of Government Experience (Federal/State/Local Municipality)
VMware Certified Professional (VCP) Certification OR 5+ additional Years of Experience in VMware.
8+ Years of Experience with Enterprise environments with known issues on both the SAN and VMware front.
8+ Years of Experience with VMware ESX administration.
Experience with Capacity Planning based on technical analysis research.
Bachelor's degree in information technology systems, computer science, or related field
Highly self-motivated, a team player and attention to detail.
Strong interpersonal, written, and oral communication skills.
Able to effectively prioritize tasks in a high-pressure environment.
Strong customer service skills

Desirable Skills:

Experience with NIST, PCI, or a Pub 1075 environment
Working technical knowledge of current network hardware, protocols, and Internet standards, including, TCP/IP, DNS, and DHCP.
Advanced knowledge in Windows Server 2012, 2016, and 2019

Network Engineer - Consultant

Key skills

About this role