Senior Product Manager

Author Health is a tech-enabled, value-based care company focused on behavioral healthcare and care delivery for older adults with serious mental illness and dementia. The Senior Product Manager owns a product domain within its care delivery platform and service operations, leading product strategy and development from discovery through rollout and optimization. The role builds technology-enabled workflows for interdisciplinary care teams and collaborates with clinical, technical, business, and external stakeholders.

Responsibilities:

• Roadmap & KPIs: Own a product domain aligned with a set of business key performance indicators (KPIs) and drive product strategy and roadmap for impacting those business KPIs
• End-to-End Delivery: Lead product discovery, scoping, requirements definition, planning, testing, and go-to-market execution for complex tech-enabled workflows
• Metrics & Outcome Tracking: Collaborate with stakeholders to project return on investment of new features against business KPIs and then measure post implementation to assess performance and impact delivered
• Tech-Enabled Care Delivery: Build intuitive workflows that empower multi-disciplinary clinical teams (psychiatrists, nurses, social workers, community health workers) delivering care to complex populations
• AI & Workflow Integration: Identify and prioritize opportunities to leverage AI to reduce clinician administrative burden and improve care quality
• Feedback & Impact Measurement: Gather continuous feedback from end users and analyze operational metrics to measure performance of features, identify areas of opportunity and drive end user adoption
• Internal Collaboration: Act as the key connector across clinical operations, software engineering, data, finance, and other business stakeholders—fostering alignment, driving clear communication, and translating complex healthcare and technical requirements into cohesive, high-impact product solutions
• External Collaboration: Lead technical and product alignment with third-party technology vendors, external enterprise partners, and health plan client contacts—ensuring seamless integration, clear communication, and successful joint program execution

Requirements:

• 5+ years of product management experience in tech-enabled healthcare companies or healthcare technology startups
• Direct experience building tech-enabled care delivery models and feature development for patients, providers and clinical staff
• Proven experience leading product initiatives across the full product lifecycle from discovery through post-launch optimization
• Strong experience managing agile product development cycles in close partnership with software engineering pods (e.g., 1 PM to 2-3 engineers)
• Demonstrated capability to operate with high autonomy, navigating ambiguity in a fast-paced startup environment from concept to delivery
• Must be legally authorized to work in the United States
• located in the continental US for the duration of employment
• Knowledge of Medicare/Medicare Advantage, value-based care, quality metrics (HEDIS, STARS), and risk-bearing entity operations
• Hands-on experience working with AI tooling and building AI-enabled product features
• Background working in early- to mid-stage healthcare startups