Senior Project Manager (Technology/IT)

Refresco is hiring a Senior Project Manager to lead complex business and technology initiatives aligned with its strategic objectives. The role oversees planning, governance, stakeholder engagement, risk management, project execution, and the foundation for business value realization.

Responsibilities:

• Lead projects through all phases of Refresco's Project Delivery Ways of Working
• Develop and maintain project plans, schedules, resource plans, RAID logs, status reporting, governance artifacts, and delivery forecasts
• Manage project scope, risks, issues, dependencies, decisions, and change requests
• Coordinate and manage the delivery commitment of vendors, consultants, and implementation partners
• Facilitate governance forums, steering committees, milestone reviews, and stakeholder meetings
• Drive accountability across project teams, sponsors, vendors, and stakeholders
• Partner with IT Business Partners during intake, initiation, and delivery
• Partner with OCM to assess stakeholder impacts and support readiness, communications, training, and adoption activities
• Maintain visibility into project performance and proactively communicate significant budget variances, delivery risks, and resource constraints to project sponsors and leadership
• Define project success criteria, expected benefits, business outcome measures, and exit criteria
• Establish the framework and ownership required to support post-implementation value realization

Requirements:

• Proven success leading cross-functional teams in the delivery of complex projects
• Strong knowledge of project management methodologies, governance, and PMO practices
• Expertise in planning, scheduling, risk management, issue management, and change control
• Exceptional stakeholder management and communication skills
• Ability to influence without direct authority
• A proactive approach to problem-solving that focuses on finding solutions
• Experience working with IT Business Partners, OCM, vendors, and executive stakeholders
• Highly organized and detail oriented
• Adaptable to change
• PMP certification
• Bachelor's degree in a related field
• 5-8 years of project or program management experience
• Demonstrated success delivering enterprise technology or business transformation projects
• 10+ years of project or program management experience