Client Program Manager - B2B Tech Demand Generation & Media

Energize Marketing is hiring a client-facing Program Manager to manage B2B technology media and demand generation programs from sales handoff through completion. The role coordinates clients and internal teams, keeps deliverables on schedule, and supports client satisfaction, renewals, and program growth.

Responsibilities:

• Take ownership of programs following the Sales handoff
• Schedule and lead client kickoff calls
• Establish project timelines, milestones, deliverables, responsibilities and expectations
• Serve as the primary day-to-day client contact for assigned programs
• Coordinate client stakeholders and internal stakeholders across Customer Operations, Sales, TechStudio/Content and other functions
• Keep projects moving by proactively following up on approvals, assets, targeting requirements, deliverables and outstanding decisions
• Communicate status, next steps, risks and timeline changes to clients
• Ensure internal teams have everything necessary to meet client commitments
• Partner with Customer Operations on lead and campaign reporting and manage client-facing delivery and communications
• Coordinate QBRs using reporting/decks prepared by Customer Operations and participate in/present in client meetings as appropriate
• Identify client needs, expansion opportunities and renewal signals
• Support renewals and upsells in collaboration with department leadership and Sales
• Coordinate with Sales to ensure smooth program handoffs and continuity from contract receipt through program completion
• Partner closely with internal teams across Content, Research, Webinars and Demand Gen to successfully manage standalone and integrated programs
• Escalate delivery risks, client concerns and scope issues before they become larger problems
• Measured on client satisfaction + program delivery

Requirements:

• Candidates must reside and be authorized to work in the United States
• 3–5 years of client-facing campaign or program management experience within B2B technology media, demand generation, content syndication, or a closely related marketing services environment
• Experience managing client-facing programs from kickoff through completion, including timelines, deliverables, stakeholder coordination, approvals, reporting and ongoing client communication
• Strong client communication and relationship-management skills, with the confidence to lead meetings, manage expectations and navigate changing priorities
• Strong organizational and project management skills with excellent attention to detail and the ability to manage multiple programs, deadlines and stakeholders simultaneously
• Proactive, solutions-oriented mindset with the ability to identify risks, keep programs moving and escalate issues appropriately
• Comfortable collaborating across internal teams while taking ownership of the overall client experience and successful program delivery
• Bachelor's degree in Marketing, Business, Communications, or a related field (or equivalent professional experience)
• Experience within B2B technology marketing tactics such as demand generation, content syndication, webinars, research, and content marketing programs is strongly preferred
• Experience with project management, CRM and/or digital marketing platforms such as Monday.com, HubSpot or similar systems preferred