Sales Account Executive

Knack is hiring a Sales Account Executive to sell Knack Health to small and mid-sized healthcare organizations. The role owns the full sales cycle, qualifies and advances inbound leads, and collaborates with sales engineering and internal teams to close and hand off customers.

Responsibilities:

• Own the full sales cycle for Knack Health, from first response through close, and hit or exceed your monthly and quarterly quota
• Respond to inbound contact sales requests within minutes, qualify them with sound judgment, and prioritize your time across a high volume of leads
• Run discovery calls with healthcare buyers to understand their workflows, compliance needs, and the outcomes they want
• Explain a technical product to non-technical buyers in plain language, and connect each feature to a result the buyer cares about, such as hours saved, fewer manual errors, or lower compliance risk
• Hold technical conversations with healthcare IT and technical buyers, and bring in the Sales Engineer when a deal needs a deeper demo or a security review
• Position Knack Health accurately, including where it fits alongside an existing EHR and where it does not
• Keep your pipeline current in HubSpot, with accurate stages, logged activity, and clear next steps, and use Fathom to record and review your calls
• Share what you hear from buyers with marketing, product, and onboarding so we can improve our messaging, our targeting, and the product
• Hand off new customers to our onboarding team with the context they need
• Flag deal patterns and blockers early so there are no surprises in your forecast

Requirements:

• At least 2 years of SaaS sales experience that includes closing deals against a quota. A background as an SDR or BDR is fine
• Comfort with high lead volume and short sales cycles, including fast follow-up and clear prioritization
• The ability to sell a technical product and explain its value in terms of business outcomes, to both non-technical and technical buyers
• Strong discovery skills. You ask good questions, listen closely, and know when to push for the next step
• CRM proficiency, ideally HubSpot, with a habit of keeping data accurate and deals moving
• Consistent follow-through. You do what you say you will do
• Experience selling to small and mid-sized businesses
• Self-motivation and a competitive streak. You track your numbers and care about hitting them
• Clear communication in writing, on Zoom, and on the phone
• 3 or more years as a quota-carrying Account Executive in fast-paced SaaS sales, with a record of meeting or exceeding quota
• Experience selling to healthcare organizations
• Familiarity with HIPAA, Business Associate Agreements, and security reviews
• Experience selling no-code, workflow, developer, or AI tooling