Director, Product Management

Tangoe is hiring a Director of Product Management to own and grow its mobile product line for enterprise customers. The role leads a global product team and sets product strategy, roadmap, partnerships, and go-to-market plans while working across Engineering, Sales, Marketing, Operations, and Customer Success.

Responsibilities:

• Set strategy and drive growth. Own the multi-year vision and roadmap, tie each bet to revenue, margin, and retention, and pursue our target of 20-30% annual growth through new offerings, higher attach and adoption, and market-competitive pricing and packaging
• Know the market. Track competitors across MMS, UEM, and mobile security, and turn what you learn into positioning and roadmap decisions. Define and report adoption, attach, retention, and customer satisfaction metrics
• Deliver with modern practices. Run discovery through release with Agile discipline across the full SDLC. Use AI in your own work and your team’s and find where it adds value in the product. Hold the standard for requirements, user stories, and acceptance criteria, and make UX part of every release
• Win with Sales and customers. Lead go-to-market with Sales and Marketing: segmentation, pricing, packaging, positioning, and enablement. Join RFPs, RFIs, executive briefings, and key deals with Solution Architects, and serve as executive sponsor for strategic accounts
• Build partnerships. Structure and manage the business and technology partnerships inclusive of UEM/MDM, MTD, and other logistics providers, that extend the platform
• Serve global finance and IT buyers. Meet the needs of the Office of the CFO as well as IT and mobility managers, across carriers, currencies, regions, and compliance and data privacy requirements
• Lead the team. Hire, coach, and develop a globally distributed team of product managers and owners. Work with Engineering, Operations, Customer Success, Procurement and Logistics, and Implementation to ship what customers adopt quickly

Requirements:

• Bachelor's degree required
• 10+ years of product management with deep experience in the mobility industry
• You have led software product management, ideally inside a mobile operator, and know how software is built, shipped, and monetized
• Network or connectivity-only experience is not enough
• You have scaled a product line, launched offerings that landed, and grown revenue and adoption
• Deep SDLC and Agile expertise, and a working habit of using AI in everyday tasks and in product delivery
• You can lead customer conversations, support Sales in complex deals, build a business case, and defend pricing to a CFO
• Experience building business and technology partnerships that enabled a product line
• Experience with global teams and international product lines, including compliance and data privacy
• Experience developing products and solutions for FinTech and Office of the CFO customers
• 5+ years leading Product Managers and Product Owners, including globally distributed teams
• Working command of MMS, mobile security and MTD, device lifecycle management, and SaaS platforms, plus a clear grasp of what UEM/MDM systems do and why integrating them adds value
• MBA preferred
• Product experience at a Tier 1 mobile carrier is preferred
• Expense management experience is preferred
• Experience leading a $100M+ business line
• Device lifecycle and logistics operations (procurement, provisioning, deployment, repair, reverse logistics), Apple Business Manager, or mobile commerce and ordering platforms
• Product marketing experience: positioning, launch planning, and analyst relations
• Background in managed mobility services or FinOps