Commercial Business Intelligence Analyst

Saluda Medical is a medical device company developing neuromodulation treatments for chronic neurological conditions. The Commercial Business Intelligence Analyst builds and maintains business intelligence solutions, integrates commercial data, and delivers analysis and reporting to support sales effectiveness and strategic decision-making.

Responsibilities:

• Own development, maintenance, and optimization of Power BI dashboards and reporting solutions supporting Global Commercial Operations
• Design scalable data models, relationships, calculated measures, and advanced DAX calculations; develop Power Query transformations using M
• Manage Power BI Service workspaces, semantic models, scheduled refreshes, gateways, and row-level security
• Troubleshoot refresh failures, reporting issues, performance bottlenecks, and data inconsistencies
• Build interactive dashboards and automate reporting to improve efficiency, scalability, and accessibility
• Extract, transform, and analyze Salesforce CRM data for commercial reporting and operational decisions
• Maintain integrations between Salesforce, Power BI, and other enterprise data sources
• Work with Salesforce standard and custom objects, relationships, reporting structures, SOQL, and APIs
• Partner with Salesforce administrators and IT to improve data quality, integration, and reporting
• Support pipeline, territory, account, opportunity, and sales effectiveness reporting
• Write and optimize complex SQL queries to extract, manipulate, and analyze large datasets
• Use Python or other programming languages to automate workflows, transform data, and support analysis
• Develop and maintain ETL/ELT processes, reusable datasets, scripts, and automated reporting solutions
• Establish data validation and reconciliation processes to ensure accuracy
• Improve data architecture and reporting performance; document models, business logic, scripts, and processes
• Develop dashboards for sales performance, revenue trends, territory productivity, and commercial effectiveness
• Analyze sales and clinical field team performance against KPIs and business objectives
• Support territory alignment, segmentation, targeting, resource allocation, compensation, incentive programs, and MBOs
• Evaluate pipeline performance, account penetration, productivity, and growth opportunities
• Support launches, strategic initiatives, commercial expansion, forecasting, and business planning
• Deliver accurate daily, weekly, monthly, and quarterly reporting
• Partner with Commercial Operations, Sales Leadership, Finance, Marketing, and IT to translate requirements into scalable solutions
• Identify trends, risks, and opportunities through proactive analysis
• Create executive dashboards and presentations for leadership and other stakeholders
• Communicate technical findings clearly and maintain strong data governance and reporting consistency

Requirements:

• Bachelor's degree in Business Analytics, Data Analytics, Computer Science, Information Systems, Finance, Engineering, or related quantitative field
• 4–7+ years in Business Intelligence, Data Analytics, Sales Operations Analytics, or related technical analytical role
• Experience independently developing and maintaining enterprise Power BI solutions, working with Salesforce CRM data, and integrating multiple enterprise systems
• Microsoft Power BI - Advanced: Power BI Desktop and Service; advanced DAX; Power Query/M; semantic models; performance tuning; refreshes, gateways, and security
• SQL - Advanced: Complex joins, aggregations, subqueries, CTEs, window functions, transformations, and query optimization
• Salesforce - Intermediate to Advanced: CRM data architecture, standard/custom objects, reporting, extraction, SOQL and/or APIs, and BI integration
• Programming & Automation: Working Python proficiency for data manipulation, scripting, process automation, and troubleshooting
• Additional: Advanced Excel; ETL/ELT and data integration; data quality, validation, governance, and technical documentation
• Technical ownership and independent troubleshooting of business-critical reporting
• Analytical problem-solving, root-cause analysis, and data reconciliation
• Commercial acumen and ability to translate business needs into technical solutions
• Attention to detail, communication, initiative, accountability, and cross-functional collaboration
• Experience in medical devices, healthcare technology, pharmaceuticals, or a complex commercial environment
• Experience supporting field-based sales organizations, compensation, territory management, forecasting, and commercial KPIs
• Experience with Microsoft Fabric, Azure SQL, Azure Data Factory, or other cloud data platforms
• Familiarity with QAD ERP, Power Automate, and Git/version control
• Experience developing executive reporting; Microsoft Power BI Data Analyst Associate (PL-300) certification or equivalent