IT Support Specialist (Help Desk / Desktop Support)

Contract to Hire + Platinum Benefits $250 deductible BCBS (we cover 70% of premiums!) + Dental/401K/Vision +Launch Your IT Career + New Grads Welcome + Hands-On Mentorship and a Real Path to Grow

This Jobot Consulting Job is hosted by: Carrie Powell
Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.
Salary: $50,000 - $55,000 per year

A bit about us:

We are a long-standing, mission-driven organization with a multi-location retail operation across central Michigan. Our work funds programs that make a real difference in our community. New leadership is modernizing the entire business to compete with national retail brands, including a new point-of-sale system, barcoding, online sales, and a new website. Our IT team is being rebuilt from the ground up, which makes this a rare chance to learn everything at once.

Why join us?

• Career launchpad: learn every corner of IT, not just tickets
• Direct mentorship from an IT director with 30+ years in technology and an on-site lead who built much of our environment
• Promote-from-within mindset: strong performers have a real path to grow
• Be part of big projects: POS rollout, barcoding, and online sales initiatives
• Small team, big voice: your effort gets noticed
• Platinum-level benefits from day one, with conversion to permanent for strong performers
• Mission that matters: your work supports programs that help people in the community

Job Details

We are looking for an IT Support Specialist to keep our people and locations running. You will handle day-to-day desktop support and help our small team as we modernize. This is a great fit for a recent graduate or someone early in their IT career who has drive, initiative, and a can-do attitude.

What You'll Do:

• Image and set up laptops and desktops
• Install and update software
• Work and resolve help desk tickets
• Support Microsoft 365 users and accounts
• Help with hardware and asset tracking
• Pitch in on larger projects, including POS and barcoding rollouts
• Jump in wherever the team needs you

What We're Looking For:

• Help desk, desktop support, internship, or IT coursework experience (new grads welcome)
• Familiarity with Windows and Microsoft 365
• Drive, initiative, and a team-player attitude
• Curiosity and willingness to figure things out under pressure
• Ability to work on-site in Battle Creek, MI

Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.

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