Origin is building the AI-native wealth management platform that democratizes sophisticated financial services — combining money management, personalized AI-grounded advice, and financial products in a single intelligent system. We're a Series B company founded by repeat entrepreneurs, backed by Founders Fund, Felicis, and General Catalyst.
We've reached profitability and are expanding from our core personal-finance product into banking, high-yield savings, and mortgage & insurance referrals — while growing 100%+ year over year.
About the Role
Origin is seeking a Part-Time Customer Experience Associate to join our team and work closely with our global network of users and Financial Planners to ensure a seamless and positive experience. As a valuable member of our Customer Experience team, you will play a crucial role in supporting our customers through product changes, company launches, and their day-to-day interactions with our platform.
The ideal candidate is someone who is customer-obsessed, thrives in a fast-paced environment, and aspires to advance their career in the tech industry. This role reports directly to our CX Support Manager, and while the working hours may vary depending on the time of year and launch schedule, it primarily involves peak hours during weekdays and one weekend shift, all from the comfort of your home. The position will include flexible hours and will maintain a remote-first work environment.
This is a part-time position with the intention to transition into a full-time role as the company expands. As Origin experiences growth, there is an opportunity for the successful candidate to evolve with the organization, taking on additional responsibilities and contributing to the development of our customer experience initiatives. This role provides a unique pathway for career progression within the company, making it an ideal opportunity for individuals seeking both flexibility and long-term professional development in the tech industry.
What you’ll do
Job Requirements:
Additional preferred requirements:
Eligibility Requirements
Financial Benefits:
Healthcare and wellness programs:
Work-life balance:
Fulfilling our mission is only possible with a diverse team that breathes for excellence and is hugely committed to making money simple for everyone, everywhere.
As a team, we are obsessed with delivering the best solution possible to our members through an elegant and self-guided experience. We know that building a product of this magnitude requires from us tons of creativity, autonomy, and flexibility to move fast and embrace uncertainties with ownership. This is who we daily pursue to be!
To embrace talented people like this and provide the necessary resources to achieve their best versions, we believe in the power of a healthy environment where each person is valued for who they are and have clear goals and expectations for the future they can build within the company. Each person here is seen as a key player in our team.
Our environment is diverse, with excellent people and equal opportunities. We believe in the power of the individuality and uniqueness of each of us to make our team even more powerful.
We are building an outstanding solution, and here is an invitation for you to become an Original and join us on this journey!
