Who we are
At Stella Stays, we’re not just another hospitality brand - we’re building the future of living. We’ve reimagined what it means to feel at home, creating tech-driven, beautifully designed spaces that people actually want to live in, whether for a few days or a few months.
We started in 2019 with a bold vision, and in just a few years, we became leaders in the space, disrupting traditional hospitality with a fresh, forward-thinking approach. Our fully furnished homes across MENA are seamlessly bookable online, ready for instant move-in, and packed with everything from high-speed WiFi to world class amenities. No paperwork, no hassle - just modern, effortless living.
Behind this vision is a team of ambitious, fast moving people who thrive in a high-growth environment. We think big, move fast, and build what’s never been built before - together.
If you’re looking for a place where you can make things happen, grow your career, and be part of something truly game-changing, you’ve found it. Welcome to the future. Welcome to Stella Stays.
We are seeking a highly organized and detail-oriented individual to join Stella Stays as a Front Desk Operations Coordinator in Riyadh. The ideal candidate will possess excellent management and coordination skills, ensuring smooth day-to-day operations, exceptional guest experiences, and effective communication between various stakeholders.
You are required to:
Carry out day-to-day maintenance and repair activities across residential properties.
Perform basic to intermediate maintenance work involving HVAC, electrical, plumbing, carpentry, painting, and general civil works.
Diagnose and troubleshoot technical issues and implement effective solutions.
Conduct preventive maintenance inspections to identify potential issues before they escalate.
Respond promptly to maintenance requests and resolve guest and operational complaints within the required timelines.
Inspect and maintain air-conditioning units, electrical fixtures, plumbing systems, appliances, and other property equipment.
Ensure all maintenance activities are completed safely and in accordance with company standards.
Coordinate with the Facilities and Operations teams to prioritize and complete maintenance requests.
Maintain proper records of completed repairs, maintenance activities, and materials used.
Monitor tools, equipment, and maintenance supplies, ensuring they are properly maintained and available when required.
Identify recurring maintenance issues and recommend corrective or preventive actions.
Ensure all residential units meet Stella Stays' quality, safety, and readiness standards.
What we are looking for:
Minimum 5 years of experience in the UAE, preferably in residential building maintenance.
Strong technical expertise in HVAC, along with the ability to handle other general maintenance work.
Valid UAE driving license is mandatory.
Capable of leading a team and independently handling maintenance complaints based on the nature and complexity of each case.
Able to troubleshoot issues, coordinate with the maintenance team and ensure timely resolution of complaints.
Willingness to relocate closer to our buildings in the Tecom area.
Note: This job description outlines the general nature and key responsibilities of the role but is not exhaustive. The role may require additional duties and responsibilities as assigned by the management.
