Patient Services Receptionist

Description

About Us

Urology Specialists is one of the largest urology groups in the country, proudly serving patients across the Carolinas. We are a physician-led organization with more than 70 providers dedicated to delivering exceptional, comprehensive urologic care while preserving the values of independent, physician-driven medicine.   

With a strong foundation and decades of trusted care, our team continues to grow to meet the needs of our patients and communities.

Position Summary

We are seeking a Patient Services Receptionist to join our expanding clerical team of dedicated professionals. The ideal candidate will be a compassionate, detail-oriented individual with a commitment to patient care, teamwork, and clerical excellence.

Responsibilities

• Performs clerical duties in a medical setting, such as scheduling appointments, taking copays, deductibles and patient balances, and assisting with check-in and check-out.
• Verifies and updates demographic and insurance information; scans identification and insurance information into EMR
• Responds to inquiries about benefits, balances, and authorizations in a timely and professional manner
• Manages provider calendars, ensuring referral or authorization requirements are met; supports scheduling of new and follow-up patients
• Manages incoming calls and triages messages; ensures all staff are promptly notified of all patient arrivals, cancellations, and schedule changes

Requirements

Qualifications

• High school diploma or GED required
• Experience handling insurance verification, prior authorization, and patient collections preferred

Why Join Us?

• Be part of one of the largest and most respected independent urology organizations in the Southeast
• Collaborative, physician-led culture focused on quality and innovation
• Competitive compensation and comprehensive benefits
• Opportunities for professional growth and advancement

Join Our Team

If you’re passionate about patient care and looking to grow your career within a supportive and respected organization, we’d love to hear from you.