Welcome to TELUS Digital - where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada's largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.
With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.
From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are - all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.
Location and Flexibility
This role will be in a Work From Near (Hybrid) capacity based in one of the following offices: Boston, MA, Columbus, OH, Charlottesville, VA, or Durham, NC, OR in a Work From Anywhere (Remote) capacity with travel to clients and TELUS Digital Solutions offices expected.
The Senior Business Development Executive - Enterprise Technology role focuses on winning net-new clients for our Enterprise Technology services, spanning managed services and professional services (see What You'll Sell below). You'll target enterprises across our core industry verticals such as Telecommunications, Financial Services, Healthcare, and Consumer, identify where they need services support, and take those opportunities from first conversation to signed contract. Partnering with TELUS Digital's solution leaders, Business Development peers from TELUS Digital's other practice areas, and Marketing leadership, the Associate Principal will shape offers that fit each prospect and win new business.
Managed Services
Application Managed Services: hosting, maintaining, and supporting business-critical applications around the clock, with AI-powered operations
Infrastructure Managed Services: managed hosting, cloud environments on Google Cloud, AWS, and Azure, mainframe, monitoring, and backup and recovery
IT Service Desk: 24/7, AI-assisted single point of contact for end-user support
Managed Security: 24/7 threat monitoring, detection, and response (SIEM/SOAR, MSSP)
Professional Services
Custom Software Development: full-stack web, mobile, and backend engineering
Application Modernization: re-platforming legacy systems and integrating CRM, ERP, and billing environments
Cloud Migration & Engineering: designing, building, and migrating public, private, and hybrid cloud environments
Enterprise Platform Implementation: Salesforce, ServiceNow, SAP, and Pega
Quality Assurance & Test Engineering: automated testing, performance engineering, and security validation
Build and work a target list of enterprise prospects, generating your own pipeline through outbound prospecting, events, partner channels, and your network
Identify where prospects need managed or professional services, and qualify those opportunities early
Partner with internal solution leaders to design compelling, tailored services offers for prospects
Position multi-year managed services engagements from the first conversation, using professional services projects as an entry point where it makes sense
Lead the full sales cycle, from first meeting through executive-level proposals, pitches, SOWs, and contract signature
Build C-level and senior IT relationships at prospect organizations
Team up with our delivery leadership to team-sell through RFP responses, orals, and other types of sales cycles
Maintain an accurate pipeline and forecast in Salesforce
Hand off won accounts to account and delivery leadership with a clean transition
Stay abreast of trends in modernization, cloud, managed services, and AI to bring a credible point of view to prospects
You must have the ability to travel up to 25% for client visits, pitches, and conferences if based in one of our office locations. A higher percentage (~40%) of travel will be expected for remote team members to maintain a frequent presence in our office locations.
Significant and current experience selling IT Managed Services (application, infrastructure, service desk, or similar) to enterprise clients
Track record of winning net-new logos and consistently meeting or exceeding quota
Experience leading complex, multi-stakeholder sales cycles, including formal RFPs
Proven record of managing multiple concurrent pursuits at different stages
Ability to identify a prospect's business issues and turn them into services opportunities with a clear business case
Ability to communicate effectively and succinctly across all levels of an organization. The ideal candidate excels in client relationships/communication and possesses the executive presence to influence C-suite and senior IT stakeholders at prospect organizations
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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