Market Manager Specialist

Truist Bank is hiring a Market Manager Specialist to oversee and govern construction-to-permanent loan servicing. The role manages loan intake, setup, fund disbursements, loan modifications, documentation, and coordination with business partners.

Responsibilities:

• Responsible for the oversight and governance of construction to permanent servicing. Ensure accurate and timely intake of referrals, loan setup, disbursement of funds, and modifying loans to a permanent state. Compile and verify loan documents in accordance with policy and product guidelines
• Ensure accurate loan setup based on originations data and loan documentation
• Create draw schedule for life of loan based on predetermined milestones specific to build type and product offering
• Update appropriate internal and external systems of record to ensure documentation captures progress of the build cycle and builder and client interaction
• Stay current on product offerings, application features, and loan progress
• Report out on pipeline progress and impediments
• Identify and communicate adverse issues, trends or inefficiencies to management and other lines of business along with proposed solutions; contribute to agreed upon resolutions
• Build and maintain relationships with internal and external business partners, managing expectations and accountability
• All other duties as assigned

Requirements:

• English (Required)
• College degree, or equivalent education and related training or experience
• One to two years of mortgage, banking, banking operations, or comparable education
• Proficiency with Microsoft Office suite of products to include Word and Excel
• Two or more years of retail banking, banking operations, or experience in a law firm or corporate setting
• Strong research and investigation skills
• Proficiency with banking software, deposit account systems, or mortgage servicing systems
• Excellent written and oral communication skills
• Ability to prioritize a significant volume of work with simultaneous deadlines
• Strong organizational skills and attention to detail
• Ability to work effectively in teams and independently and make effective decisions consistent with role and responsibilities