Voice Infrastructure Product Lead

Job Title: Voice Infrastructure Product Lead

Location: Columbus, OH 43240 (Onsite, local candidates only)

Duration: Contract - 11 months, possibility of extension

Pay Range: $0/hr $0/hr (W2)

Job ID: 411923

About BCforward

BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.

Job Description

We are seeking a Voice Infrastructure Product Lead to join our dynamic team. The ideal candidate will have strong experience in voice infrastructure, data networking, unified communications, contact center platforms, carrier and telecom strategy, and voice and network infrastructure and a proven ability to define and execute global product strategy, lead SIP/SBC platform transformations, and drive cost-efficient carrier and vendor outcomes.

Responsibilities:

• Define and maintain global voice-infrastructure product strategy.


• Manage SBC and carrier-technology platforms across enterprise environments.


• Plan and execute SIP migrations from legacy TDM infrastructure.


• Consolidate network architecture to reduce carrier expenses.


• Renegotiate carrier and technology-vendor agreements.


• Implement SRE operating practices to improve service reliability.

Required Skills & Qualifications:

• Voice Infrastructure (SIP/SBC) - 8+ years.


• Data Networking - 8+ years.


• Unified Communications - 8+ years.


• Contact Center Platforms - 8+ years.


• Carrier and Telecom Strategy - 8+ years.


• Voice and Network Infrastructure - 8+ years.


• Bachelor's degree or equivalent Engineering qualification.

Preferred Skills:

• Root-Cause Analysis.


• Agile/Scrum Delivery.


• ITIL Process Management.

Additional Details:

• Work location is onsite in Columbus, OH 43240. Local candidates only.

Why BCforward?

At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to:

• Competitive compensation and benefits.


• Opportunities for growth with global clients.


• A supportive, inclusive culture that values innovation and people.


• Exposure to cutting-edge technologies and projects.

About Our Commitment

BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Interested? Apply Now!

If this sounds like the right opportunity for you, please apply with your most recent resume.