General Information

City

North York, Toronto

State/Province

Ontario

Country

Canada

Date

Tuesday, September 8, 2026

Working time

Fixed Term Contract (Duration 12 months+)

Ref#

20040052

Job Level

Individual Contributor

Job Type

Experienced

Seniority Level

Associate

Currency

CAD - Canada - CA

Annual Base Salary Minimum

57000

Annual Base Salary Maximum

75000

The salary range above represents the low and high end in the local currency of Xerox’s salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant’s education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox’s total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, that include medical, dental, life insurance, an Employee Assistance Program (EAP), Paid Time Off, holidays, disability, and retirement benefits, please visit Xerox Careers. If you are not reviewing this job posting on our Xerox Careers page, we cannot guarantee the validity of this posting. For a list of our current openings, please visit Xerox Job Search.

Description & Requirements

About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.

Key Responsibilities:

Oversee deployment and ongoing management responsibilities for the Lexmark printer fleet using PET and MVE tools
Test, validate, and certify new Lexmark Xerox device models for production readiness
Partner with cross-functional teams to design and deliver print and infrastructure solutions aligned to project requirements
Identify and resolve infrastructure vulnerabilities and application deployment issues across onpremises and cloud environments
Drive printer fleet consolidation and feature standardization initiatives to optimize cost, performance, and business alignment
Support the design, development, and deployment of cloud-based print solutions
Apply scripting and automation skills, including PowerShell, Bash, or Shell, to improve deployment efficiency and operational support
Provide advanced technical support for complex issues, including CPM enrollments, card reader permissions, and escalated service requests
Develop and maintain processes for identifying, decommissioning, and disposing of legacy
Lexmark and third-party print devices
Operate within ITIL-aligned practices and ensure compliance with audit, information security, and regulatory requirements

Qualifications:

Bachelor’s degree, college diploma, or equivalent experience in Information Technology, Computer Science, or a related field
Strong communication and stakeholder management skills, with the ability to work effectively across project teams, infrastructure groups, vendors, and business partners
Proven ability to manage competing priorities and deliver results in a fast-paced, high-demand environment
Strong analytical and problem-solving skills, with experience developing technical documentation, standard operating procedures, and deployment guides
Proficiency with Microsoft tools including Project, Word, Excel, Visio, and PowerPoint, with experience using scripting or automation to improve operational efficiency
Experience supporting enterprise print infrastructure in hybrid environments, including cloudbased print systems, fleet deployment, certification, lifecycle management, and large-scale hardware refresh initiatives
Experience working in financial services or other regulated environments is preferred, along with knowledge of ITIL-based incident, problem, and change management practices
Hands-on experience with Lexmark Cloud Print Management (CPM), including device configuration, enrollment, firmware management, driver deployment, and print queue administration
Solid understanding of networking fundamentals such as TCP/IP, DNS, DHCP, and VPN, particularly as they relate to printer connectivity, troubleshooting, and secure print operations

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Technical Digital Account Manager - FTC

Key skills

About this role

General Information

Description & Requirements