Job Description

SumnerOne is hiring a Supply Coordinator to support our supplies operations by entering orders, tracking requests, communicating with internal teams and customers, and ensuring accurate and timely delivery of supply materials. This role is ideal for someone who is detail-oriented, thrives in a customer-facing environment, and enjoys working within logistics, purchasing, or order fulfillment functions.

Responsibilities

Enter and process supply orders in the system with accuracy
Communicate with the supply warehouse regarding shipments, stock, and order requirements
Respond to incoming calls, emails, and requests from internal and external customers
Research delivery status, product availability, and order details as needed
Assist with tracking, follow-ups, and issue resolution
Identify priority issues and escalate appropriately to ensure timely service
Maintain accurate order documentation and notes in the system

Qualifications

Computer literacy and proficiency with basic software and data entry
Previous experience in customer service, logistics, purchasing, or order processing preferred
Strong communication and organizational skills
Ability to manage multiple priorities with attention to detail
Professional, proactive, and team-oriented attitude
Prior experience with data entry or ERP/order management systems preferred

Requirements

Must be authorized to work in the U.S. and pass pre-employment screenings
Fluency in spoken and written English is required to effectively communicate with clients, team members, and stakeholders, and to perform the essential functions of this role

Why SumnerOne?

Work-Life Balance: As a family-owned company, we value work-life balance and make it a priority for all our employees
Career Growth: We’re committed to your growth, offering numerous opportunities for career advancement and professional development
Benefits from Day One: Medical, dental, vision, life & disability, and paid holidays
Paid Time Off: Available after 60 days
401(k) & Profit Sharing: Benefit from our 401(k) plan and profit-sharing opportunities to secure your financial future
Make an Impact: Make a real impact as a key member of our Culture Committee, contributing to a workplace that prioritizes empowerment and collaboration

General Information:

Job Type: Full Time, M-F, 8AM-5PM
Location(s): Springfield, MO or Lenexa, KS

SumnerOne is one of the premier office technology dealers in the Midwest, with offices in Missouri, Kansas, Oklahoma, Arkansas, and Illinois. We’re a family of respected companies united by ONE goal: to exceed our customers’ expectations by helping them get the most from their investments in print, IT and document technology. Headquartered in St. Louis, Missouri, we are proud to say we’ve grown to become one of the largest independent dealers in the nation. We have accomplished this by employing the best people, representing solutions from leading manufacturers of office technology, and by supporting our clients at the highest level. Our success is evident by our continued growth with our people being the key to that success.

SumnerOne is proud to be an Equal Opportunity Employer

Supply Coordinator

Key skills

About this role